Category: News & Events

WashU IT Website Modernization Underway: Enhancing User Experience Through Seamless Navigation 

We are excited to announce the beginning of the WashU IT Website Modernization project, an important step forward in our ongoing commitment to deliver excellence in customer experience. As part of the ImpacT plan and Here and Next Digital Transformation collaboration, this initiative reflects our dedication to enhancing various facets of our university’s digital infrastructure.  […]

April IT All Hands recording and materials now available

The April IT All Hands meeting recording and presentation materials are now available for review. If you were unable to attend last month’s meeting, or if you just want a recap, please explore the materials from the last meeting, or any of the past meetings from the last several years.

May 17: Maestro user access removal  

As part of the Maestro retirement, Maestro user access will be removed on May 17th, 2024. Please transition to Emma or another application for mass emailing prior to May 17. Visit the  Mass Emailing page  for more information.  Have questions? Submit a ServiceNow ticket  and include  Attention: Enabling Applications in your request.  We appreciate your patience as we […]

Celebrating WashU IT new hires between January-April, 2024

It takes the commitment and dedication of a talented team to position WashU IT as the trusted strategic partner at WashU. Since January, we have added to our diverse and skilled group of professionals, helping pave the way to a bright and vibrant future.  Welcome to our new contractors and full-time employees.  Welcome to our […]

Celebrating WashU IT promotions between January-April 2024

When employees are promoted, it is a time for teams to celebrate their internal talent and recognize the hard work, dedication, and accomplishments exhibited by individuals. Since January, there have been some promotions that help position WashU IT for future success.  Congratulations are in order to recognize some talented professionals who have exemplified the tenets of […]

Launch of Student Data Program enhances the student journey at WashU

We are thrilled to announce the launch of the Student Data Program at Washington University in St. Louis!  This initiative, led by the WashU IT Data & Analytics team in collaboration with key university partners, is designed to bring student-related data from a variety of source systems into the WashU Data Warehouse, offering a comprehensive […]

Tuition assistance helps WashU IT employees plan for the future 

WashU offers many ways for employees to benefit from tuition assistance programs. Pursing available WashU degrees can help you and your dependents build your career, expand your prospects, and plan for the future.  Qualified full-time employees who have met necessary service requirements can benefit from university assistance to complete degree programs. The benefit available to […]

Our future is shaped by our past: Recognizing years of service 

Several employees marked anniversaries this month. Whether celebrating 1 year or 25, WashU IT employees are devoted to the success of the institution and their colleagues, and delivering a superior customer experience.  Congratulations to those celebrating milestone work anniversaries, and thank you for all you do to support ImpacT, our IT Strategic Plan, each other, […]

May 1: Customer Relationship Management (CRM) Training launched

The Customer Relationship Management (CRM) training that was mentioned in the April 16 Tuesday Tech Newsletter launched on May 1. The training is designed to equip IT support staff with the necessary skills to effectively assess and enhance customer satisfaction. The CRM training is an interactive session that includes: Required annually for End User Services […]