Washington University Information Technology is pleased to announce that Gartner research and webinars are now available to all current students, faculty and staff. Log in with your WUSTL Key to access Gartner resources and search for topics you are interested in. Gartner is a research and advisory company that provides insights (articles, webinars, etc.) on the […]
Please remember to submit your Planview timesheet by noon today. FY21 Leaderboard The stats are in for FY21. Below are the overall percentages for the fiscal year (starting in October). Congratulations IT Administration and Information Security! Submissions Department PercentageOn Time IT Administration 92% Shared Infrastructure 89% Enterprise Applications 87% End User Services 86% Information Security Office (CISO) 86% […]
Managers’ Corner – How to View Approved Timesheets for Your Staff Select the Home tab Select Resources Filter for +My Direct Reports Right click the resource name and select View Timesheets Select the drop down menu for a particular timesheet Time Submission Leaderboard The following departments achieved over 93% for approving timesheets on time last week. Enterprise Data Management – 100% IT […]
Submission and Approval Date Change: Fourth of July Planview submission and approval dates for time entry the week of June 28 to July 2 have been adjusted as shown below to accommodate for the July 5 Holiday. Timesheet for Week of 6/28 – 7/2 Staff Submission Date Tuesday, July 6 Resource Manager Approval Date Wednesday, July 7 If you are planning […]
Submitted by Amy Walter. Written by Adam Wylie. In case of work related emergencies, WashU IT managers can now access employees’ contact information, including personal phone numbers, using WUIT Contact Search. This information should only be used for urgent needs, like unplanned outages, significant incidents and large deployments. Be sure to try university communication methods first. Access to this information will […]
On July 1, there will be numerous changes to the ServiceNow platform (wustl.service-now.com) for ITIL users. These changes will provide more functionality and streamline workflows. The changes are outlined in the sections below. Task (SCTASK) Records and Request Item (RITM) Records Email Functionality SCTASK records and RITM records will have full email functionality. Emails sent or […]
Summer typically means vacation. Please remember to submit your time prior to your vacation if you will be away through the submission deadlines. Time submission: Mondays by noon Time approval: Tuesdays by noon Time Submission Leaderboard The following departments achieved over 93% for submitting timesheets on time last week. IT Administration – 100% The following departments achieved over 93% for approving timesheets […]
Submitted by Stephanie Reel I am pleased to announce that effective June 1st, Chris Shull accepted the position of Chief Information Security Officer, reporting to me. Chris brings over 30 years of knowledge and experience gained in Information Technology within Higher Education at the Wharton School of the University of Pennsylvania and Drexel University Online. In the last […]
Project Manager Tip – Closing Projects Learn how to close a project in Planview by following the steps in this quick guide. This guide, and many others, can be found from our Planview resources webpage. Time Submission Leaderboard The following departments achieved over 93% for submitting timesheets on time last week. Enterprise Data Management – 100% The following departments achieved over […]
Please remember to submit your Planview timesheet by noon today. Project Manager Tip – Spreadsheet Editor The Spreadsheet Edit tool is a quick way to edit tasks within a PPM Pro project. Once you are in this view, you can navigate and enter type as you would in an Excel worksheet. Additional toolbar options are available to insert […]