WashU IT has implemented a new ServiceNow Firewall Form. This new initiative aims to streamline the process of submitting and managing firewall requests. Click here for more information on how to use the Firewall Form. Questions can be sent by email or for urgent issues, call (314) 933-3333. Visit the Status Page for current status and planned […]
Category: WashU News
Meet some of WashU IT’s “People of ImpacT”
WashU IT is highlighting some special employees who received multiple nominations as People of ImpacT in 2024. Employees are nominated by their peers, managers, and customers. WashU IT is highlighting some special employees who received multiple nominations as People of ImpacT in 2024. Employees are nominated by their peers, managers, and customers. While 93 employees were […]
WashU IT Research Infrastructure Services (RIS) to enhance customer onboarding experience with website and portal upgrades
WashU IT Research Infrastructure Services (RIS) is pleased to announce the upcoming launch of an enhanced customer onboarding experience for users. Enhancements will be made starting in late May to elevate the customer experience. After May 30, you can go to the RIS website to explore the updates. Some of these upgrades will include a […]
Person of ImpacT: Tahnee Alves personifies “team”
One of 12 people who received multiple nominations in 2024 as a WashU IT Person of ImpacT, Tahnee Alves is an IT Marketing and Creative Strategist in the Office of the Chief Information Officer. A “Person of ImpacT” is an individual who personifies the IT Strategic Plan, ImpacT, and has a significant and positive influence […]
Room for everyone at 4480 Clayton
Exciting news – starting May 12, staff can easily reserve shared cubicles at 4480 Clayton through Outlook Calendar, whether on a Desktop or via Web Access. Just a heads-up, more guidance is coming soon, and the WashU IT Reservations option will no longer be available in the EMS Web App after this date. For our […]
Thank you for a successful Maestro/ListServ Server retirement
In a strategic move to enhance mass communication capabilities and migrate to a vended cloud-based solution, the transition from the Maestro/ListServ email communication system to the Emma mass emailing application has been successfully completed. Kudos to the Emma project team, which includes Janet Deyarmin, IT Project Managers III; Matt Gerst, Lead Communications Specialist; Michele Harashe, […]
WashU IT Research Infrastructure Services (RIS) to launch enhanced customer onboarding experience with website and portal upgrades in May
WashU IT Research Infrastructure Services (RIS) is pleased to announce the upcoming launch of an enhanced customer onboarding experience for users later in May. To enhance this experience, RIS is restructuring and improving its website with more straightforward navigation. Furthermore, the Jira customer portal will be updated to provide a more intuitive customer experience. News updates […]
Student Tech Services (STS) collaborates with College Prep for STEM workshops
The partnership between Student Technology Services (STS) and WashU’s College Prep Program (CPP) continues to spark curiosity and excitement for technology among local high school students through a series of hands-on workshops. The high school sophomore cohort was offered opportunities to learn about key technology concepts and work on skills that were outlined as a […]
Introducing our new WashU IT email signature – now available
In line with the new WashU brand, and to emphasize that we are all WashU IT, a new mail signature line is being made available for you to add within Outlook. Consistent use of a uniform email signature line across all of WashU IT aids information security efforts by helping our customers spot and report […]
Network Modernization Project: May 2025 Update
The Network Modernization Project is improving connectivity across all university campuses in 2025. Launched in November 2024, this initiative aims to replace outdated network equipment with cutting-edge technology to meet the institution’s evolving digital needs. The project features a tenfold increase in bandwidth to improve network performance, enhance security through segmentation, and simplify network management […]