The Capacity Management Corner: Allocations for Capacity Management

WashU IT has adopted a 32-hour resource allocation model based on vendor-recommended best practices to improve our resource planning. Our goal is to allocate or plan, on average, 32 hours per week per resource for project or service operation (i.e., service op) projects, leaving 8 hours weekly for administrative (i.e., admin) tasks. While the plan […]

Workday Annual Review self-evaluations now open, WashU IT offering office hours 

Self-evaluations opened Monday for Workday Performance Management’s pilot Annual Review pilot. Employees participating in the pilot, which includes WashU IT, have until 5 p.m. CT on Friday, Feb. 21 to enter their progress on FY25 goals, measuring them against WashU’s Competencies for Success and WashU IT Competencies.  Managers will have five (5) weeks to complete […]

People of ImpacT, updates on employee engagement and clinical applications, EDI and more are focus of January’s IT All Hands meeting  

The recording and materials for the January IT All Hands meeting are now available in the IT All Hands Archives, which are accessible through IT Staff Space. See who was honored with 2024 ImpacT Awards. Explore the Equity, Diversity, and Inclusion update, learn about enhancements to clinical applications, find out what WashU IT is doing […]

Improving Our Customer Culture: What to expect from EUX

Over the last 90 days, the End User Experience (EUX) team has been building and developing resources and structures to better equip IT as we grow our culture of providing excellent customer service. Thank you for your enthusiasm about the launch of EUX. Here are more details about how you can engage with the EUX […]

Stronger Together: A commitment to EDI in 2025

The new year is here. It’s natural that each of us reflects on how far we’ve come and where we want to go next. This season of introspection allows us to consider how we can improve in 2025; personally, and as a group. One of the most impactful ways we, as WashU IT, can grow […]

From new tech to new approaches: The January IT All Hands meeting to usher in the New Year 

As the first month of the New Year, it’s a time to celebrate new tech and new approaches. The first WashU IT All Hands meeting of the New Year will feature a clinical applications update, news on the employee engagement initiative, an acknowledgement of the 2024 ImpacT award winners, an equity, diversity and inclusion (EDI) […]

Explore some of the many benefits available to WashU employees 

At the start of the New Year, it’s a great time for WashU employees to explore the many benefits that are available to them. In addition to excellent healthcare and tuition benefits for employees and their dependents, and retirement investment options, check out adoption benefits, gym membership and community organization discounts, and more.  As an […]

Information Security policy library update

The Office of Information Security (OIS) recently completed a major revision and expansion of the OIS policy and standards library. The goal of the project is to foster a strong security culture at WashU through clear and comprehensive coverage of all recommendations in the National Institute of Standards and Technology (NIST) Cybersecurity Framework (CSF).  All OIS […]

WashU IT Enhances Security with PatchMyPC for Third-Party Apps

To enhance our computing environment security, WashU IT has implemented a streamlined strategy for Windows software updates for third-party software. Each month, alongside Microsoft’s security updates for Windows 10 and Windows 11, WashU IT will also update other installed applications such as Chrome, Firefox, and Zoom. This method aims to reduce security vulnerabilities found in […]

Introducing WashU IT’s new navigators 

In support of WashU IT’s End User Experience (EUX) initiative, the EUX Navigator Program is being launched, designed to improve collaboration with stakeholders by fostering strong relationships and a sense of community across the university. As part of this program, Dan Williams, Assistant Director of Business Alignment, and Ian Patterson and Dan Skillington, Business Alignment […]