Enterprise Applications (EA): Legacy Retirement Program

Submitted by Paige Dunk With WorkDay replacing the functionality of our legacy systems, the Legacy Retirement Program was created to decommission AIS, HRMS and WebFocus as these legacy systems are running on aging hardware with operating systems no longer supported by Microsoft. In addition, the costs of maintaining the legacy systems were too prohibitive to […]

Enterprise Applications (EA): Application Inventory Project

Submitted by Susan Johns Enterprise Applications (EA) is excited to announce that we have completed an initial upload of application information into WashU IT’s Content Management System (CMS), providing a source of record for EA managed applications. Additionally, the team has captured other university applications to help provide a more complete view of university application […]

Data Management announces WebFOCUS Retirement

The university’s WebFocus reporting servers will be taken offline on November 15, 2022. If you need to preserve your Legacy WebFocus reports, we encourage you to save them as PDFs and/or Excel files. To learn more about Data Warehouse training and reporting services, please visit the Cognos Reporting page.  Additional Information: As of July 2021, HRMS […]

July 1: Dell Warranty Change for Laptops

Washington University Information Technology is pleased to communicate that, starting on July 1, 2022, all new laptops processed through the WashU IT Depot will automatically come with the Dell ProSupport Plus warranty. The new ProSupport Plus warranty will replace the standard warranty pack provided by Dell and will include accidental coverage for drops, spills, and […]

Open IT Positions at WashU – June 28, 2022

Submitted by Theresa Thierath Job Opening Job ID Status Job Family Systems Engineer II – Washington University Information Technology 52148 Open Information Technology HPC Research Facilitator II – Washington University Information Technology 64837 Open Information Technology Assistant Director, Danforth Network Services – Washington University Information Technology – Network Engineering 65577 Open Information Technology Information Security […]

May 12: Retire Passcode for WashU Two-Factor Authentication (2FA)

Washington University Information Technology will retire the use of Passcode as an authentication method for WashU Two-Factor Authentication (2FA) to enhance information security at the University on May 12 for all individuals who have not used the passcode authentication method within the last 90 days.  The Send Me a Push and Call Me options will remain as […]

OCIO Welcomes Mark Chapman, – Director, IT Service Management

The Office of the Chief Information Officer welcomes Mark Chapman as our new Director of IT Service Management. Mark joined the PPMO & Service Management Office on Monday, April 18th. Mark’s immediate focus will be reaching out to our campuses and departments to learn about our current ITSM practices. Using broad stakeholder input, he will […]

April 7: DocuSign New Feature Release

Washington University Information Technology, in coordination with the DocuSign vendor, performed routine maintenance, providing feature enhancements and bug fixes, on April 7. There was no service impact associated with this maintenance. Detailed information about the maintenance can be found at the links below: Administrative Release notes eSignature Release notes April Core 2022 Feature notes DocuSign also offers […]

March 2022: Qualtrics New Features Release

Qualtrics has released new features through the month of March 2022. The new features are available and detailed in the Weekly Product Release Notes, posted weekly by the vendor. Please visit the Qualtrics How To page for more information on Qualtrics Did you miss last month’s Product Update notice? Access the Qualtrics Community Product Updates page to review feature enhancements […]

At-a-Glance Team Documents

The final batch of team-focused IT at-a-glance documents have arrived. They’re an introduction for new and existing IT staff who want to learn about WashU IT,  quick references about services each team provides, background about how to request work, information about team leadership, and how to view active work different teams have on their docket.   This content […]