The next IT All Hands meeting will take place from 3-4 pm CT on Wednesday, August 20, featuring Chief Information Officer Jessie Minton and the WashU IT Senior Leadership Team. The team will offer a final progress report on major FY25 goals and provide an exciting update on FY26 goals. Major FY26 goals that were […]
Author: Bethany
Recognizing a WashU IT Person of ImpacT – Alyssa Todd, Business Analyst IV
Alyssa Todd is one of 12 people who received multiple nominations as a WashU IT 2024 Person of ImpacT award. As a “Person of ImpacT,” she personifies WashU IT’s ImpacT Strategic Plan, touching the lives of her coworkers in a meaningful way, engendering trust and respect. Todd, a Business Analyst IV in the IT Portfolio […]
ServiceNow form to request WashU IT OCM assistance revised
WashU IT Organizational Change Management recently revised the form to request services. The new OCM Service Request is now available in ServiceNow. Revising the form is one of several changes the IT OCM Team implemented during FY25 to better align with Prosci Change Management methodology. The new form streamlines the requester experience. It clarifies familiar questions, simplifies others, and has been designed to […]
University Services new website coming July 1
The Parking & Transportation and Campus Card websites will become partof the new University Services division website this summer. With a greaterfocus on customers, these enhancements will make it easier to find theinformation you need when you need it. The new face will be unveiled onJuly 1. Read more
New Walk-Up IT Service Location for students opening July 12
Student Technology Services (STS) is excited to announce a new walk-up service location for students. In support of one of the university’s space planning efforts and ongoing commitment to supporting students, STS will relocate from the Gregg House (located on the South 40) to a more central and visible location in the Danforth University Center […]
HIPAA Refresher training due by June 30
Each year, employees are responsible for completing a HIPAA refresher course. The deadline to complete the annual refresher course is 5 p.m. CST on Monday, June 30. While most have already completed the training available in Learn@Work, there are still some employees who have not. To complete this requirement, follow the steps below: The training will […]
Check out the enhanced user experience at WashU IT Research Infrastructure Services (RIS)
WashU IT Research Infrastructure Services (RIS) has launched an enhanced customer onboarding process with significant updates to its website and documentation communication platforms. These platform enhancements provide a more intuitive and user-friendly interface for getting information and support. These enhancements include:
In the Spotlight: Navigating funding uncertainty, ways to get involved, and well-being resources
Times of uncertainty can create stress, but WashU has resources available to help employees navigate current potential concerns. Explore the latest updates on the financial picture at the university and national levels, learn ways to get involved as a WashU advocate, and find mind and body resources to help with coping. The Chancellor’s website includes […]
Join the June IT All Hands meeting tomorrow
An update on WashU IT’s new branding, news about capacity planning efforts, and employee recognitions are the focus for Wednesday’s IT All Hands meeting. Matt Gerst, Lead Communications Specialist from Organizational Change Management, will walk attendees through newly created IT templates for meeting materials, emails, and more, reflecting the new WashU brand that was introduced […]
New ServiceNow Firewall request form streamlines process
WashU IT has implemented a new ServiceNow Firewall Form. This new initiative aims to streamline the process of submitting and managing firewall requests. Click here for more information on how to use the Firewall Form. Questions can be sent by email or for urgent issues, call (314) 933-3333. Visit the Status Page for current status and planned […]