Tuesday Tech News Article As you may have noticed, we have an initiative to educate WashU IT on the usage and importance of Planview time submission. We have created the Planview webpage in the WashU IT Staff Space to provide a single location for all things needed regarding Planview, including a link to Planview, definitions, […]
We have provided a webpage in the WashU IT Staff Space to assist you with using Planview, including definitions, training links, guides, FAQs, previous communications, leaderboard and additional resources. https://it.wustl.edu/about-it/washu-it-staff-space/planview/ Time Submission Leaderboard The following departments submitted and approved all of their timesheets on time last week. Nice job and thank you! Information Security Office – 100% IT […]
Please remember to submit your Planview timesheet by noon today. Leaderboard (Addendum 10/22/20) The following departments approved all of their timesheets on time for the week ending on 10/10/20. Nice job and thank you! Information Security Office – 100% IT OCIO – 100% Have Questions? Contact us at ppmo@wustl.edu Planview Time Entry Online Training Previous Planview communications can be found at the WashU […]
Today we use Planview for many functions, including: Repository of Resource Records Name, team, manager, timesheet approver, full/part time, employee/contractor, email, bill rate, resource calendar Time Tracking – What are your working on? How much are you working? Project – Time you spend working on projects, both customer-related and internal Service Ops – day-to-day maintenance tasks, and how much towards innovating our IT […]
Accurate time reporting provides insight into resource (people) allocation. Many decisions are made based on this information, including assigning available people to projects, ensuring the appropriate amount of staff is in place for successful service operations, and budgeting. If we know what we are doing, we can better plan for the future, avoiding overworked team […]
This applies to Danforth faculty and staff. Washington University Information Technology is committed to providing exceptional customer service and a positive experience. With that goal at the forefront, Washington University Information Technology is pleased to communicate that the WashU IT Depot will be transitioning to five years of warranty for all standard Dell laptops and […]
There are concerns with the request approval process in the ServiceNow for IT services and support (wustl.service-now.com). We have devised a plan to address this, which includes identifying the desired approvers for departments and cost centers, then updating these in ServiceNow. A survey will soon be delivered to identify department approval preferences. The process for request approvals in ServiceNow is as […]
WashU IT Support has further extended hours of service: Monday – Friday (ongoing): 7:00am – 7:30pm Saturday, April 4: 9:00am – 3:00pm If you need assistance please call 314-933-3333 or you can email ithelp@wustl.edu.
Extended Help Desk Hours WashU IT Support has further extended hours of service: Monday – Friday (ongoing): 7:00am – 7:30pm Saturday, March 28: 9:00am – 3:00pm If you need assistance please call 314-933-3333 or you can email ithelp@wustl.edu Telecommuting Resource A webpage has been created containing technology resources and guidance for working remotely. Telecommuting During COVID-19 Guidance Zoom Training […]
We are aware of reports of Zoombombing occurring at other universities and would like for you to know we are taking measures to prevent this from occurring in our environment. (Zoombombing is the name given to gate-crashing Zoom meetings or when trolls use Zoom’s screen sharing feature to interrupt and disrupt online meetings and classes […]