People
Tim Brooks
Projects and Portfolio Management Office and Service Management Office, Executive Director
Program Sponsor
Kristie Grote
Projects and Portfolio Management Office, Business Analyst
Requirements and process analysis, testing scripts, user acceptance testing, and documentation
Mark Chapman
Service Management Office, Director, IT Service Management
IT Infrastructure Library (ITIL) and IT Service Management Subject Matter Expert
Dan Herrick
Service Management Office, Manager, Asset, Change, and Configuration
Asset Management Subject Matter Expert
Becky Johnson
Service Management Office, IT Service Management Analyst
IT Service Management and Reporting Subject Matter Expert
Jerri Gaither
Service Management Office, IT Service Management Analyst
Asset and Configuration Management Subject Matter Expert/Support
