News & Events

Please remember to submit your Planview timesheet by noon today. FY21 Leaderboard The stats are in for FY21. Below are the overall percentages for the fiscal year (starting in October). Congratulations IT Administration and Information Security! Submissions Department PercentageOn Time IT Administration 92% Shared Infrastructure 89% Enterprise Applications 87% End User Services 86% Information Security Office (CISO) 86% […]

Orders are experiencing delays due to global supply chain issues, a high volume of Depot requests, and Depot storage being at capacity. It is recommended that departments take into account what technology is available for use now and plan accordingly, as future orders may experience new delays. In Stock items may take 3-4 weeks to […]

Submitted by Monique Tumbleson Washington University has switched over to Mail Stop Codes (MSC) from Campus Box(es) for mail delivery. Below are the different Mail Stop Codes for different WashU IT campus locations. Med School – 4480 Clayton: MSC 8218-45-01Med School – OCIO / MCC: MSC 8019-29-12300North Campus – Suites 1400, 1420, 1550, 1610, 1630, & 1650: […]

Washington University Information Technology, in coordination with the DocuSign vendor, will perform routine maintenance, providing feature enhancements and bug fixes, on July 1. There is no outage associated with this maintenance. Detailed information about the July 1 maintenance can be found at the links below: Administrative Release notes eSignature Release notes July Core 2021 Feature notes […]

On July 1, there will be numerous changes to the ServiceNow platform (wustl.service-now.com) for ITIL users. These changes will provide more functionality and streamline workflows. The changes are outlined in the sections below. Task (SCTASK) Records and Request Item (RITM) Records Email Functionality SCTASK records and RITM records will have full email functionality. Emails sent or […]