News & Events

Recently, areas reporting under the WashU IT Chief of Staff attended an on-site meeting to ensure FY25 goals alignment. Our IT Portfolio and Project Management Office, Finance and Administration, Human Resources, and Vendor Management teams came together for an inspiring meeting at the Saint Louis Zoo.  The event was led by Melinda Schmidt, Assistant Vice […]

It’s been one year since we launched the WashU IT LinkedIn profile, and what an important and fun journey it has been. Since Aug. 17, 2023, we’ve grown into a vibrant community of more than 800 people – and counting. This milestone represents more than just numbers; it’s about the connections we’ve built and the […]

WashU IT Research Infrastructure Services (RIS) is excited to announce that the new Qumulo storage solution will be released for general use as part of the RIS Data Storage Platform. Storage2 will deliver twice the performance, simplify operations, and offer robust offsite backups and disaster recovery capabilities. New allocations and condos will be available, as the transition from […]

WashU launched a new self-service portal on July 29 to submit service requests for your IT, Central HR (Operations, Benefits, Leaves, and Employee Engagement), Central Financial Operations, and Workday issues and needs. The new portal is part of an upgrade and expansion of ServiceNow, the university’s current service management system. Here are some handy tips to […]

On August 1, WashU IT successfully implemented a new phone system that enhances the customer experience for both the Network Operations Command Center (314-935-7048) and the Service Desk (314-933-3333). For the Network Operations Command Center, callers now encounter new call selection options with the added ability to speak their selections.: 1 – Major Incident 2 […]