News & Events

Update We have extended the go-live date of the new ServiceNow to March 9, 2020. Although we had planned to deliver the new instance in February, we are excited to have the additional time to fine tune the platform and bring users onboard. The additional time will afford us the ability to provide instructor-led training […]

Testing The ServiceNow Strategic Revitalization Project is undergoing User Acceptance Testing (UAT) now through Friday, January 17, 2020, on the following modules: Incident Management Change Management Knowledge Management Service Request Management UAT is being offered as self-paced or through in-person sessions. If you’d like to complete self-paced testing, the scripts are available on Box. Please […]

On January 21, Clinical Desktop 2 will be enabled/migrated to the ECV Citrix environment for both BJC and WashU.  Clinical Desktop 2 will remain available in the legacy Citrix environment (connect.bjc.org) until February 3, at which time it will be disabled. Communication A pop-up message has been added to the legacy Citrix environment advising users […]