News & Events

To help improve customer service, WashU IT is launching a new version of ServiceNow for IT support on June 1, 2020. This ServiceNow will be accessible across computers, tablets, and cell phones, allowing users to request IT services or items, search for IT solutions, and report IT issues. Learn about what will change when the […]

Recently, inquiries have been made regarding students’ access to their WUSTL Zoom account after graduation. WashU’s contract with Zoom is specifically for current students, faculty, and staff. This means that once a student is no longer active at WashU through graduation, transfer, etc., access to their WUSTL Zoom account will end. Students who are no […]

What does this mean for you? Any Classic Reports not downloaded by June 30th will be deleted from Qualtrics and cannot be recovered Any reports you have already created in Classic Reports must be downloaded to a PDF document and rebuilt in Advanced Reports if you choose. Advanced Reports is now the default Qualtrics reports […]

We are pleased to announce the new ServiceNow platform will launch on June 1, 2020. If the university were to resume normal operations at that time, we have a contingency plan to postpone the launch by two weeks to allow for staff and support teams to return to the office. We have two upcoming Q&A […]

Please visit our Zoom Meeting Best Practices guide to ensure the privacy and security of your Zoom meetings. Using meeting passwords, keeping Zoom meeting links private (do not post them to a public website or social media), setting screen sharing to ‘Host-Only’, and more are covered in the Best Practices guide.