The ITSM Governance Subcommittee plays a critical role in fostering and overseeing a well-managed IT environment to ensure an effective IT service delivery that supports the overall goals of the university. This subcommittee operates within the guidelines and oversight of the Service Management and Support Domain Committee, whom makes decisions based on the subcommittee’s findings and direction.

Current Subcommittee Membership

Subcommittee MemberSubcommittee Role / Title
Mark ChapmanSubcommittee Chair: Director, Service Management Office
Brian AllenDirector Information Security
Brad AverbeckManager of Facilities Systems & Data Services
Tim BrooksWashU IT, Executive Director, PPMO & SMO
Mark CraigExecutive Director, Enterprise Applications
Stella Elder Director, HR Operations
Martin JohnsonSenior Director IT Shared Infrastructure
Shannan KnudsenSenior Director, Financial Information Systems
Matt NelsonAssistant Director, Business Intelligence
Craig PohlWashU IT, Senior Director, Research Infrastructure
Melinda SchmidtOffice of the Vice Chancellor & CIO Chief of Staff
Michelle StirnemannDirector – EUS – Service Desk & Access Management
Nancy WebbWashU IT, WUSM ITSS Senior Director