Box FAQ
I am currently using Box as a backup target for my storage device – can I keep doing this?
Currently, you can continue doing this without any issues. However, once you hit your quota...
I am over the standard 1TB quota – am I going to be charged?
Not at this time. Once WashU IT contacts you in early 2026 to create a personalized...
I didn’t upload anything new, but I somehow reached my quota. What happened?
It’s likely that you own a shared folder and one of your colleagues...
I’m part of a sub-folder that I upload data to; who owns the data?
The folder owner is responsible for the data aggregation. Note: Shared users can...
Is there a size limit on individual files?
The WUSTL Box system accepts individual files up to 50GB in size.
Is there a way to see how large my trash is? How can I purge what’s currently in my trash?
Currently, only a Box administrator can view the total size of an individual user’s trash. However, you can check the size of individual files or folders in your trash.
Share a Box File Internally
To share a file internally in Box, hover over the file, click the "Share" button (or the 'More' menu), then either invite specific users by typing their email addresses and setting permissions or generate a shared link to copy and paste into an email or chat, controlling access with settings like "Only invited people can access" for security.
What do I need to do right now?
No immediate action is asked of you at this time. If you currently use more than 1 TB of data, WashU IT is temporarily increasing...
What does 1TB look like?
The actual number of files that make up 1TB can vary significantly based on...