Mac users on Washington University owned computers with updated operating systems (most recent 3) are offered full support through Washington University Information Technology. Macs enroll in the Shared IT Services management platform, and are encrypted using Apple’s FileVault 2.
Please note that MacOS Catalina does not support 32-bit applications. Please keep this under consideration if you plan on upgrading to Catalina.
Access to network resources and University-approved software is simplified using Apple’s Self Service application.
Just migrated to Shared IT Services?
- Download the Day One Getting Started Guide
- Prefer to see how it’s done? Watch this 7-minute video:
Trouble viewing the video? Go here: Getting Started on your Mac