At 10:00 a.m. tomorrow we will launch our highly anticipated new IT Strategic Plan, ImpacT, during our monthly IT All Hands meeting. I hope you will join us for this historic occasion. Before that meeting, I invite you to explore our new webpages showcasing this plan and what it means to each one of you. […]
Category: Unplanned Outage
Unplanned Service Degradation Detected: EPIC Access
Washington University Information Technology has detected an issue where some individuals are unable to launch EPIC following a vendor upgrade. If you experience this issue and you are working on a Windows Computer please: Select Citrix from the lower right corner of your desktop, the System Tray If you do not see the Citrix icon […]
Unplanned Service Degradation Detected: Microsoft Azure, Outlook, and Teams
Washington University Information Technology has detected an issue where Microsoft Azure, Outlook, and Teams are currently experiencing a service degradation. Individuals may be unable to perform actions such as: log into Azure, send and/or receive email, create new Teams, experience issues with Teams Meetings, and/or chat in Microsoft Teams. Microsoft is aware of the issue and they […]
Oct. 7: Unplanned Intermittent Outage Detected – Office 365 Apps
Washington University Information Technology has detected an issue where Office365 applications, such as Outlook Email, Microsoft Teams, OneDrive, etc, are currently experiencing intermittent issues, including the inability to access multiple Office 365 applications. Microsoft is investigating the issue issue and we will provide updates as they become available. We appreciate your patience as we work to […]