The March IT All Hands meeting will feature results of WashU IT’s latest Employee Engagement Survey and an exciting presentation from our Epic1 team showcasing WashU’s rich BJC partnership, titled Ambient Intelligence in the Clinical Practice. The first speaker for the virtual meeting from 3-4 p.m. Wednesday, March 18, will be Vice Chancellor for Technology and […]
Category: News & Events
Celebrating Excellence: Bob Martin recognized with WashU IT 2025 Person of ImpacT Award
IT Service Management Analyst I Bob Martin has been selected as the 2025 WashU IT Person of ImpacT Award winner. This prestigious award honors individuals who exemplify the IT strategic plan, ImpacT. Since the launch of the plan in March 2023, individuals have been nominated by their peers, coworkers and managers. They are recognized for […]
Strengthening IT services through central HR collaboration
Central HR has announced an enhanced service model beginning with the Danforth Campus and CFU units. Focused on supporting WashU employees in both their personal and professional lives, this transformation promises to offer a solution-oriented experience and sustain service levels through and beyond the transition. The larger effort will also allow for improved reporting capabilities […]
Exploring AI’s impact on leadership: A discussion among WashU IT’s MOR graduates during recent cohort meeting
Recently, WashU IT hosted a quarterly cohort meeting of MOR graduates. This meeting focused on the influence of artificial intelligence (AI) on leadership. More than 100 IT professionals were invited to attend, each a member of a WashU MOR Leaders Program cohort. MOR Associates is a leadership development and strategic consulting group that provides extensive training opportunities, challenging […]
FY26 Goals in Action: Mid-Year Progress Across WashU IT
As the fiscal year progresses, WashU IT continues to make strong progress across a broad set of strategic efforts related to the FY26 Goals. While many initiatives are advancing simultaneously across the organization, several areas stand out for the significant momentum and impact demonstrated so far. Together, these accomplishments reflect not only technological progress, but […]
Changes to Business Associate Agreement (BAA) Management
Business Associate Agreements (BAAs) are no longer managed by the HIPAA Privacy Office. BAA review is now handled by Supply Chain Management. View the HIPAA & BAA Process →
WashU Contract Management Tool now live
Supply Chain Management has launched a new Contract Management tool for the WashU community to submit contracts for review using the WashU Contract Intake Form. The tool is designed to streamline requests and improve visibility throughout the review process. Submit a Contract Intake Form and then track the status of requests on SharePoint using the […]
WashU IT launches ITSM Roundtable Series to strengthen service excellence
The End User Experience team is launching a new IT Service Management (ITSM) Roundtable Series, inviting WashU IT staff to take a seat at the table. The series is designed for anyone interested in reducing friction, improving collaboration, minimizing risk, or enhancing support for university customers. Kickoff: April 24 at 2 p.m. Session 1: What Is IT Service […]
Enhance research with upcoming HPC and AI Training series
RIS has announced an upcoming HPC Training Series designed to equip both beginners and advanced users with essential computational skills. The training sessions will focus on speeding up C code and scaling AI models on RIS Compute2. Training sessions available: Reasons to Attend: As computational demands grow, efficiency remains essential. These workshops will provide hands-on skills necessary to: Prerequisites: General […]
ServiceNow highlights at WashU offer a better, more useful Service Portal
During the past three months, WashU IT’s ServiceNow team has delivered several important improvements that make it easier for students, faculty, and staff to get support, request services and keep campus operations running smoothly. Recent updates to the Service Desk Portal make it easier to find services, submit requests and get help faster. This includes a cleaner design, improved Live Agent chat […]