WashU IT Launches Live Chat for Enhanced Support

On November 18, WashU IT successfully introduced live chat support for the entire university community through the WashU Service Desk Portal. The new feature provides the university community with a flexible and convenient way to seek assistance, complementing the existing options of email, phone and self-service. The solution also streamlines how WashU IT teams interact with […]

WashU IT’s Winter Celebration highlights and United Way 100 Neediest Cases campaign and engagement activity drive update   

More than 350 employees gathered last week for the annual Winter Celebration at Top Golf at Midtown. CIO Jessie Minton thanked the team for its dedication and institutional impact throughout the year. Donations were collected on-site for the annual United Way 100 Neediest Cases campaign. While the campaign is coming to a close, there are […]

Eligible employees have until Friday to choose 2025 WashU health and insurance benefits 

Open enrollment for WashU health and insurance benefits runs through Friday, November 15. Now is the time to enroll or make changes to your current plans through Workday. Selected coverage will take effect Jan. 1, 2025.  During open enrollment, employees should review their health, vision, dental and life insurance options, verify eligibility for any dependents, […]

Copilot for M365 now available

An innovative tool designed to enhance productivity and streamline workflows within Microsoft 365 applications, Copilot is now available at WashU.  Whether you’re trying to capture accurate meeting minutes or create an email or report, Copilot can save you time, allowing you to get more accomplished throughout the workday. Those interested in purchasing a license for […]

WashU IT Cultural Norms are now the norm – ask your manager if you have questions 

Cameras are on. Out of office messages are in place. Work hours are shared. WashU IT’s Cultural Norms are now in place. If you have not yet adopted these norms, or if you have questions, refer to the WashU IT Cultural Norms that were shared with teams in numerous ways in September and October. If […]

Introducing Karen Schilli as the New Director of IT Governance, Portfolio, Capacity & Demand Management at WashU IT

As the new Director of IT Governance, Portfolio, and Capacity and Demand Management, Karen Schilli brings a wealth of experience and a deep understanding of WashU’s unique IT landscape. In her new role, she will lead key initiatives in IT governance, strategic portfolio alignment, and capacity planning across our organization. This critical role places Schilli […]

Nominate peers for 2024 ImpacT Awards through November 1st 

Now through Friday, November 1st is the time to recognize the hard work and collaborative spirit of your coworkers by nominating them for a 2024 ImpacT award.  Those identified as People of ImpacT personify the IT Strategic Plan, ImpacT, and have a significant and positive influence on the people, the institution, and the community around […]