WashU IT has introduced an external email banner for Microsoft Outlook to boost security and prevent account compromises by highlighting emails from outside the university. The external email banner went into production on February 8th, with changes visible within 48 hours. This update affects Microsoft Outlook on Windows, MacOS, iOS, Android, and Web. Other clients […]
Category: IT Staff Event
New Cognos Basics Training Available
Data Management & Analytics is excited to announce that a new e-learning module, Cognos Basics, is available in Learn@Work. This all-new module references the latest version of the Cognos Analytics tool and replaces the older Cognos Basics module.
Feedback Request: Salesforce Enterprise License Exploration
Resource Management is in the beginning phase of working with several campus partners on exploring an enterprise license with Salesforce. If your area already works with Salesforce or would like to in the future, please email Alexis Nugent at a.nugent@wustl.edu.
Introducing Box AI: A powerful new AI tool for faculty, staff, and students
WashU faculty, staff, and students now have access to Box AI, an innovative new tool that integrates generative artificial intelligence directly into the Box cloud storage platform. Whether drafting reports, analyzing research data, or managing large volumes of content, Box AI can help streamline workflow, enhance productivity, and provide deeper insights into stored documents. Box AI is already […]
New office spaces at 4480 and an update on available space at 1234 S. Kingshighway
Construction at 4480 is completed, and two new office spaces (Rooms 2547 and 2548) are available for reservation in the building. The new shared office spaces are located on the 2nd floor of 4480 Clayton and can be reserved by managers through Outlook at their convenience. Additionally, lockers are available on the 2nd floor […]
Uncovering the Past: Washington University’s ‘Enslavement and its Wake’ Walking Tour
As the weather starts to warm up, take a moment to step outside and explore a different side of WashU’s history. The “Enslavement and Its Wake” self-guided tour, part of the WashU & Slavery Project, explores the institution’s historical connections to slavery and its enduring effects. This tour allows participants to engage with the university’s […]
The Capacity Management Corner: Allocations for Capacity Management
WashU IT has adopted a 32-hour resource allocation model based on vendor-recommended best practices to improve our resource planning. Our goal is to allocate or plan, on average, 32 hours per week per resource for project or service operation (i.e., service op) projects, leaving 8 hours weekly for administrative (i.e., admin) tasks. While the plan […]
Workday Annual Review self-evaluations now open, WashU IT offering office hours
Self-evaluations opened Monday for Workday Performance Management’s pilot Annual Review pilot. Employees participating in the pilot, which includes WashU IT, have until 5 p.m. CT on Friday, Feb. 21 to enter their progress on FY25 goals, measuring them against WashU’s Competencies for Success and WashU IT Competencies. Managers will have five (5) weeks to complete […]
Improving Our Customer Culture: What to expect from EUX
Over the last 90 days, the End User Experience (EUX) team has been building and developing resources and structures to better equip IT as we grow our culture of providing excellent customer service. Thank you for your enthusiasm about the launch of EUX. Here are more details about how you can engage with the EUX […]
From new tech to new approaches: The January IT All Hands meeting to usher in the New Year
As the first month of the New Year, it’s a time to celebrate new tech and new approaches. The first WashU IT All Hands meeting of the New Year will feature a clinical applications update, news on the employee engagement initiative, an acknowledgement of the 2024 ImpacT award winners, an equity, diversity and inclusion (EDI) […]