Last week, WashU unveiled a new brand. This rebrand formally ties us to the identity we have embraced for quite some time. We are WashU; and we in IT are WashU IT. The purpose of the university rebrand is to tell the amazing stories of students, faculty, staff, and alumni far and wide. We have […]
Category: IMPACT IT Strategic Plan
WashU IT Research Infrastructure Services Launches Storage2: Enhanced Performance and Reliability for University Researchers
WashU IT Research Infrastructure Services (RIS) is excited to announce that the new Qumulo storage solution will be released for general use as part of the RIS Data Storage Platform. Storage2 will deliver twice the performance, simplify operations, and offer robust offsite backups and disaster recovery capabilities. New allocations and condos will be available, as the transition from […]
ImpacT Spotlight: Learn about the recent WashU IT and BJC joint CrowdStrike response
When cybersecurity vendor CrowdStrike deployed a flawed software update in the early morning hours of July 19, WashU IT’s internal processes led to early detection. Quick action initiated via Teams and our distributed IT partners minimized the campus wide impact. Members of our IT teams then worked side-by-side with BJC IT teams to implement mitigation […]
Welcome Back from STS and Tech Den
Welcome back, WashU Bears! Student Technology Services (STS) and Tech Den are thrilled to have everyone on campus for another exciting year of learning and growth. We are here to ensure that all your technology needs are met, from maintaining smooth network connectivity and fulfilling your 3D printing requests to assisting with any WashU IT […]
ServiceNow CSM implementation: What IT needs to know
The ServiceNow CSM implementation project is launching July 29. This project features two main updates: 1) We are adding a new module to the ServiceNow platform called the CSM module (Customer Service Management), that allows us to scale the ServiceNow platform to meet the needs of other support groups at WashU. The first groups using […]
Message from the CIO: Thank you for your quick, coordinated CrowdStrike response
Last week, a global technology outage created widespread issues with airlines, financial industries, hospitals, and others. I want to take this opportunity to thank all of you in WashU IT and our distributed IT partners for your quick, coordinated response in implementing mitigation measures. Neither WashU, nor our BJC partners, were immune from this outage, […]
Join us for an overview of WashU IT’s FY25 Goals during the August IT All Hands meeting
WashU IT’s FY25 Goals will drive the conversation at the next IT All Hands meeting. Join us by Zoom from 3-4 p.m. CT on Wednesday, August 28th as the Senior Leadership Team, led by Chief Information Officer Jessie Minton, walk through the exciting high-level programs and projects guiding our efforts as part of WashU IT’s […]
Employee learning management system (LMS) to transition to Workday Learning
Recently, WashU leadership approved a full transition to Workday Learning, leveraging existing technology that can assign, access and track training, by June 2026. Currently, WashU uses Learn@Work as the primary learning management system. Over the next 2 years, content will be transferred in phases to Workday Learning. This new LMS will improve the employee experience […]
Wrapping up a successful year: Final report on FY24 goals
The WashU IT Senior Leadership Team delivered an exciting update on FY24 goals, wrapping up a successful year of making a powerful impact through the important work being done in support of the university’s Here and Next and the IT ImpacT Strategic Plans. Check out the final report on FY24 Goals.
Seeking more 2024 ImpacT nominations now through November 1st
The first round of 2024 ImpacT awardees was announced during the June IT All Hands meeting. But it’s not too late to nominate a “Person of ImpacT” on your team. We are seeking nominations now through November 1st for individuals who personifies the IT Strategic Plan, ImpacT, and have a significant and positive influence on […]