Washington University Information Technology will perform maintenance on the \\severs.aams.wustl.edu file share (WUIS1210 and WUIS1211) which houses your personal and shared drives, adding software patches to facilitate improved service, which will cause these file servers to be unavailable for approximately 4 hours on Wednesday, February 26, between 6:00 p.m. and 10:00 p.m. Action Please save […]
Category: Alerts
February 20 – Unplanned Outage: Epic via Citrix Desktop
Washington University Information Technology has detected an issue where EPIC is currently unavailable via the Citrix desktop affecting Citrix users. We have found that the below steps usually corrects this issue. Reboot the affected computer Wait approximately 2 minutes before logging into your Citrix desktop If this reboot does not successfully correct this issue please […]
Unplanned Outage: VPN.NET and MSVPN.WUSM – Feb 9
Restored Washington University Information Technology has restored VPN.NET.wustl.edu and MSVPN.WUSM.wustl.edu at approximately 3:30 p.m. Original Message Washington University Information Technology has detected an issue where VPN.NET.wustl.edu and MSVPN.WUSM.wustl.edu are currently unavailable. We are investigating the issue and will provide updates as they become available. We appreciate your patience as we work to restore service.
Feb 13: Network Maintenance affecting Children’s Hosp. 2nd Floor
Washington University Information Technology will be performing maintenance on a network device servicing the 2nd floor of St. Louis Children’s Hospital, which will cause the network to be unavailable on the 2nd floor for approximately 5 minutes on February 13, between 9 and 10 p.m. Have questions? Email or call us, referencing CHG0053739. For urgent issues, please call us at […]
Tech Tables scheduled to support the Medical School Email Changes
Tech tables have been scheduled to support the announced Medical School Email Changes. Location Floor Times Dates Tech Bar in the Pedestrian Link Please see their site for availability Farrell Learning and Teaching Center (FLTC) 2rd Floor 10am – 2pm 3/9 – 3/12 Center for Advanced Medicine (CAM) 3rd Floor 10am – 12pm 10am – […]
Feb 6: Danforth Network Maintenance Affecting Multiple Buildings
Washington University Information Technology will be performing maintenance on a network device which services the buildings listed below, which will cause the network to be unavailable in these buildings for approximately 15 minutes on February 6, between 9 p.m. and 11 p.m. Affected Buildings Jolley Hall Lopata Hall Lopata House Millbrook Building Millbrook Square Apartments […]
Jan 30: Central Institute for the Deaf Network Device Maintenance
Washington University Information Technology will upgrade a network device servicing the 2nd floor of the Central Institute for the Deaf (CID), which will cause the network to be unavailable for approximately 15 minutes on January 30, between 6:00 and 6:30 a.m. Have questions? Email or call us, referencing CHG0053511. For urgent issues, please call us at (314) 933-3333. We appreciate […]
Jan. 30: Atlassian Outage
Washington University Information Technology will perform a routine upgrade which will cause the Atlassian suite of products, including Confluence, Jira, BitBucket & Bamboo to be unavailable on Jan. 30, 2020, from 5:00 pm to 9:00 pm. Please visit the Atlassian How To page for more information. We appreciate your patience as we enhance our services. Have […]