Outlook and Office 365 Intermittent Login Outages – Mar. 6

Washington University Information Technology has detected an issue affecting an individual’s ability to log into Outlook and other Office 365 services. This issue is not limited to Washington University, it is affecting all Office 365 customers. We have been notified that Microsoft is aware of the issue and are investigating. This login error is intermittent, […]

March 12: 4444 Forest Park Network Device Maintenance

Washington University Information Technology will be performing maintenance on a network device supporting a 5th floor telecom room at 4444 Forest Park on March 12 from 5:30 to 6:00 a.m. A limited number of users will experience a network service interruption at this time, and there is a slight possibility that the 5th floor Network, Wireless, […]

March 12: Network Maintenance affecting the Loop Lofts

Washington University Information Technology will be performing maintenance on the Fiber optic network cabling which services the Loop Lofts, which will cause the Network, Phones, and WashU WiFi to be intermittently unavailable on March 12, between 6:00 and 11:00 a.m. Affected Building Addresses 6200 Enright 6255 Delmar 6263 Delmar 6300 Enright Have questions? Email or call us, referencing CHG0054314. For […]

March 10: West Campus Network Maintenance

Washington University Information Technology will replace a network device servicing the West Campus, which will cause the Network, Phone, and WashU WiFi to be briefly unavailable, for approximately five minutes, on March 10, between 6:00 and 7:00 a.m. Have questions? Email or call us, referencing CHG0054154. For urgent issues, please call us at (314) 933-3333. We appreciate your patience as […]

March 10: Network Maintenance Affecting Multiple Med Campus Bldgs

Washington University Information Technology will be upgrading a network device which services the buildings listed below on March 10th, between 4:00 a.m. and 5:00 a.m. Affected Buildings 4444 Forest Park 4488 Forest Park Rehabilitation Institute of St. Louis Genome Data Center East This maintenance will cause the Network, Phone, and WashU WiFi to be unavailable […]

March 6: Network Maintenance – 4th floors of IWJ @ McMillan Hosp

Washington University Information Technology will be upgrading a network device which services the 4th floor of both the Irene Walter Johnson Institute of Rehabilitation (IWJ) and McMillan Hospital on March 6th, between 5:00 a.m. and 6:00 a.m. This maintenance will cause the Network, Phone, and WashU WiFi to be unavailable on the 4th floors of […]

Feb 27: Network Maintenance – Center for Outpatient Hlth 10th fl.

Washington University Information Technology will be upgrading a Network Device servicing the wired network on the 10th floor of the Center for Outpatient Health to improve the overall network performance.  This maintenance will cause the wired network and phones to be unavailable on February 27th, between 6:30 p.m. and 8:30 p.m. The wired network and […]

March 2: Brown Hall Network Device Maintenance

Washington University Information Technology will replace the supporting UPS for the 2nd floor Brown Hall network telecom room on March 2nd, between 4:45 and 5:15am. While we do not anticipate an interruption in service, there is a slight possibility that the Network, Wireless, and Phones could be unavailable for approximately 10 minutes during the maintenance […]

March 2: Jolley Hall Network Device Maintenance

Washington University Information Technology will replace the supporting UPS for the 5th floor Jolley Hall network telecom room on March 2nd, between 5:30 and 6:00 am. While we do not anticipate an interruption in service, there is a slight possibility that the Network, Wireless, and Phones could be unavailable for approximately 10 minutes during the […]

February 29 – West Campus Data Center Fire Alarm Testing

In coordination with WUSTL Facilities, we will be implementing new fire alarm matrix changes to properly align the fire alarm with the data center guidelines to prevent future issues triggered by the fire alarm system. Data center tenants and service owners are not anticipated to see any impact from this change, however, there is a […]