Author: Bethany

WashU IT is continuing its commitment to strengthening employee engagement, with upcoming focus groups designed to ensure employee voices help shape the future of our organization.  Later this month, two focus groups—one for managers and one for employees—will meet with Sparck, a third-party partner specializing in employee engagement. These sessions will build on the feedback […]

For employees with both WashU and BJC credentials, it is important to be logged in with the correct account to access the necessary content—especially in Microsoft Teams and related tools like SharePoint.  To access WashU resources (such as Teams, SharePoint sites, or other Microsoft content shared to an @wustl.edu address), employees must be logged in with their WashU key account […]

Starting April 15, only users with a Copilot for Microsoft 365 premium subscription will have access to Copilot in Word, Excel, PowerPoint, and OneNote. Users without the premium features will no longer see Copilot in these apps. This change is intended to reserve the full in-app Copilot experience—with advanced reasoning and model choice—for users who […]

WashU IT’s Service Management Office is launching a new monthly ITSM Roundtable series designed to strengthen service excellence across the university. A calendar invitation has already been shared; be sure to check your inbox and save the dates.   These monthly meetings will be held the fourth Friday of each month and will last 30 minutes. Each round […]

AI is rapidly changing clinical infrastructure across BJC HealthCare and the WashU School of Medicine. A recent presentation explained how the behind-the-scenes work of IT teams is making these changes happen seamlessly, reliably and securely.  During the March IT All Hands meeting, Richard Biehl and Michael Kriemelman, Senior Directors of Application and Product Delivery, delivered an exciting presentation on how a growing suite of AI-enabled tools embedded directly into […]

An update on WashU IT’s AI efforts, the latest on the Service Portfolio initiative and effective goal setting are the topics of the next IT All Hands meeting, which will take place from 3-4 p.m. CDT Wednesday, April 15.  Along with these information-rich presentations, employees will be recognized for service milestones and important, timely updates will be shared. The meeting […]

WashU’s IT leadership is praising the “expert and diligent” efforts of its technical teams following the successful launch of several high-profile artificial intelligence initiatives across the Danforth and Medical School campuses.  The rollout, a coordinated effort between WashU IT, the Office of the Provost, the Division of Computational & Data Sciences (DI2) and the Center […]

Nominated for a prestigious WashU IT ImpacT award, members of the Software Operations Team in End User Services (EUS) have been recognized by a peer for streamlining and improving the customer’s experience during the software renewal process.   Individuals are nominated by their peers for an ImpacT award for a number of reasons, including:  Regardless of title, those nominated are seen as leaders due to […]

The March IT All Hands meeting will feature results of WashU IT’s latest Employee Engagement Survey and an exciting presentation from our Epic1 team showcasing WashU’s rich BJC partnership, titled Ambient Intelligence in the Clinical Practice.    The first speaker for the virtual meeting from 3-4 p.m. Wednesday, March 18, will be Vice Chancellor for Technology and […]

IT Service Management Analyst I Bob Martin has been selected as the 2025 WashU IT Person of ImpacT Award winner. This prestigious award honors individuals who exemplify the IT strategic plan, ImpacT. Since the launch of the plan in March 2023, individuals have been nominated by their peers, coworkers and managers. They are recognized for […]