Shared IT Services moves through the Brown School

By blallish on July 19, 2018 in Shared IT Services

This month, Shared IT Services (SITS) is transitioning its way through the Brown School of Social Work. Since Shared IT Services temporarily departed the Department of Medicine, the project has embarked upon migrating stations on the Danforth Campus. Since January 2018, the SITS team has now migr...

Course Evaluations provide insights to faculty and staff.

Course Evaluations Provide Insight, Advance University Goals

By bethanybooher on March 31, 2016 in News & Events

Thanks to our WashU students, the Course Evaluations program has been a huge success! Since the program launched, more than 22,000 course evaluations have been completed by students. By sharing their opinions in course evaluations, they provide instructors firsthand insight into the strengths and...

Customers Give Web Help Desk High Marks in Survey

By bethanybooher on March 17, 2016 in IT Staff News, News & Events

The results from our web help desk transactional survey are in and our customers gave us an “A.” We sent the survey to one out of every five customers the web help desk served from July 1 to December 31, 2015. The survey asked customers to rank us on the following five statements: 1. The […]

WashU IT Prepares for 2016 Presidential Debate on Campus

By bethanybooher on March 17, 2016 in News & Events

As people around the world anticipate the upcoming 2016 U.S. presidential election, all eyes will be on Washington University in St. Louis as we once again host a presidential debate. On Oct. 9, 2016, thousands of dignitaries, media and political pundits from around the globe will descend on the ...

Library books in reference to the new WU Libraries website.

WU Libraries Launch New Website

By bethanybooher on March 2, 2016 in Announcements, News & Events

Washington University Libraries launched a new website on January 6, 2016, delivering reorganized content, an up-to-date look, and other benefits to users. The early January launch gave the website’s heaviest users—graduate students, faculty members, and undergraduates—time to explore and become ...

Blackboard Migration a Success

By bethanybooher on March 2, 2016 in News & Events

The process to migrate Blackboard services from self-hosting on campus to Blackboard’s private cloud “went well,” according to Dr. Steve Westlund, Director, IT Enterprise Applications. The system was taken offline at 6 p.m. on December 23. Services were restored at noon on December 29, five days ...

Coming Soon: Two-Factor Authentication

By bethanybooher on December 17, 2015 in Uncategorized

WashU IT will soon deploy a two-factor authentication service to authenticate off-campus access to HRMS, AIS, and the research gateway. This security software will enable WashU users to secure their logins during remote access of these WashU systems using their mobile phones, further protecting a...

Roadmap for replacing the university’s administrative systems

By bethanybooher on December 3, 2015 in Uncategorized

The university is undergoing an effort to replace the aging technologies that support our administrative processes, and we would like to share the details with you. These administrative systems — including those that support human resources, financial and student services — are critical to how th...