This service offering includes the installation and repair of all voice, data, coaxial and cable TV, and fiber optic.

Additionally, Security Loops can be requested to be installed to secure expensive equipment in public areas and classrooms. WashU IT provides installation and activation along with maintenance of the infrastructure for the security loop circuits for university departments (excluding Medical Campus) that wish to secure equipment via an alarm system monitored by campus police.

Requirements & Considerations

Excludes coaxial and cable TV on Medical Campus. Not responsible for responding to or monitoring alarms.

Features & Options

  • Cable installation and maintenance of security loops on Danforth Campus
  • Coaxial and cable TV
  • Data
  • Fiber Optic
  • Voice

Service Level Expectations (SLE)

Service Request Fulfillment Target
Cable Installation “including activation” – Voice, Data, CATV, Security Loops, Fiber Optics Max 15 business days or less.
Cable Installation and Repair is a Service Offering within Network Services. The complete Service Level Expectation (SLE) document for Network Services can be found here: Network Services SLE (PDF).