The ServiceNow Portal offers a Chat feature staffed by live agents. Chat hours of availability vary during University holidays.

Please call 314-933-3333 for immediate assistance when Chat is unavailable.

Hours for upcoming holidays are listed below.

HolidayChat Availability
Christmas Eve, Tuesday, 12/24/20247:00 am to 5:00 pm
Christmas Day, Wednesday, 12/25/2024No Chat agents available
New Year’s Eve, Tuesday, 12/31/20247:00 am to 5:00 pm
New Year’s Day, Wednesday, 1/1/2025No Chat agents available
Martin Luther King, Jr. Day, Monday, 1/20/20257:00 am to 5:00 pm
Holiday Schedule for Customer Chat in ServiceNow Portal