News & Events

Submitted by Adam Wylie We have compiled the various methods for acquiring software, based on your role at the university, into a single location: https://it.wustl.edu/software. If you know of additional software resources not currently listed in these webpages, please contact it-howto@wustl.edu. These software webpages can also be found in the main menu of the WashU […]

Job Opening Job ID Status Job Family Posted Internal Posted External Created Application Administrator I – Washington University IT – 50405 50405 Open Information Technology Y Y 1/28/2021 Associate Customer Relationship Manager – Washington University IT – 50280 50280 Open Information Technology Y Y 1/19/2021 Senior Technical Support Specialist – Washington University IT – 50140 […]

Washington University Information Technology and Atlassian, the Confluence Vendor, will perform maintenance on Confluence on February 11 to fix an issue with image displays within saved pages.  This maintenance will cause Confluence to be unavailable on February 11, between 5:00pm and 9:00pm. Have questions? Email or call us, referencing CHG0033669.For urgent issues, please call us at (314) 933-3333. We appreciate your patience as we enhance our services.Visit our Status […]

On February 5, 2021, Washington University Information Technology launched the Problem Management module in the ServiceNow for IT support and services (wustl.service-now.com). The Problem Management module manages the lifecycle of problems (the cause or potential cause of one or more incidents), focusing on finding permanent solutions. ServiceNow general users are not affected by this change. ITIL […]

Box is the cloud-based storage solution that allows you to share files with people inside and outside of Washington University. WashU and Box.net have partnered to provide service that meets common higher education security and regulatory requirements. All current WashU IT users have access to the Box platform. WashU IT encourages users to back-up and transfer […]