News & Events

There have been many questions about Zoom’s AI Companion and the security of the transcriptions it creates, as well as the content Zoom uses to train its AI model. Check out a new knowledge base article (KBA) offering a brief overview of the AI Companion tool and WashU’s default settings.   “Zoom is always adding and […]

Recently, the Washington University ChatGPT was upgraded to use Open AI’s new GPT-4o “omni” model – one of their most advanced artificial intelligence model capable of complex problem solving.   The upgrade to GPT-4o will provide better functionality to WashU users, with text generation at double the speed and significant improvements with non-English languages. Additionally, it will offer a more seamless […]

As part of our continuous commitment to enhancing IT service management, we are excited to introduce the ITIL Problem Management practice to WashU IT. This new initiative plays a critical role in improving how we manage and resolve recurring issues, ensuring better service quality and a more seamless IT experience for our users. What is Problem Management? […]

The Shared Infrastructure team is excited to be wrapping up the Microsoft 365 project next month. We spoke with Craig Luciano, assistant director, Shared Infrastructure, about his involvement with the project and specifically what this means for the university.  WashU IT is moving everyone to the new generation of Microsoft Office, M365. Driven by Microsoft’s […]

Good news! Research Infrastructure Services (RIS) is proud to announce the latest in our Scientific Compute Operational Platform Expansion (SCOPE.) With cutting-edge hardware and software components, this expansion will significantly upgrade, update, and expand RIS’s high-performance compute platform to support the research community. Here’s what you can expect from the compute operational platform: – 5000 […]