News & Events

WashU IT Research Infrastructure Services (RIS) has launched an enhanced customer onboarding process with significant updates to its website and documentation communication platforms. These platform enhancements provide a more intuitive and user-friendly interface for getting information and support.  These enhancements include: 

Times of uncertainty can create stress, but WashU has resources available to help employees navigate current potential concerns.   Explore the latest updates on the financial picture at the university and national levels, learn ways to get involved as a WashU advocate, and find mind and body resources to help with coping.  The Chancellor’s website includes […]

An update on WashU IT’s new branding, news about capacity planning efforts, and employee recognitions are the focus for Wednesday’s IT All Hands meeting.  Matt Gerst, Lead Communications Specialist from Organizational Change Management, will walk attendees through newly created IT templates for meeting materials, emails, and more, reflecting the new WashU brand that was introduced […]

WashU IT has implemented a new ServiceNow Firewall Form. This new initiative aims to streamline the process of submitting and managing firewall requests.  Click here for more information on how to use the Firewall Form.  Questions can be sent by email or for urgent issues, call (314) 933-3333.  Visit the Status Page for current status and planned […]

Student Technology Services (STS) is excited to announce a new walk-up help desk location for students. In support of one of the university’s space planning efforts and ongoing commitment to supporting students, STS will relocate from the Gregg House (located on the South 40) to a more central and visible location in the Danforth University […]