News & Events

The next IT All Hands meeting will take place from 3-4 pm CT on Wednesday, August 20, featuring Chief Information Officer Jessie Minton and the WashU IT Senior Leadership Team. The team will offer a final progress report on major FY25 goals and provide an exciting update on FY26 goals.   Major FY26 goals that were […]

Alyssa Todd is one of 12 people who received multiple nominations as a WashU IT 2024 Person of ImpacT award. As a “Person of ImpacT,” she personifies WashU IT’s ImpacT Strategic Plan, touching the lives of her coworkers in a meaningful way, engendering trust and respect.   Todd, a Business Analyst IV in the IT Portfolio […]

WashU IT Organizational Change Management recently revised the form to request services. The new OCM Service Request is now available in ServiceNow. Revising the form is one of several changes the IT OCM Team implemented during FY25 to better align with Prosci Change Management methodology. The new form streamlines the requester experience. It clarifies familiar questions, simplifies others, and has been designed to […]

WashU IT is pleased to announce the promotion of Lou Trout to Hardware Asset Manager within the Service Management Office (SMO), part of the End User Experience (EUX) team.  Trout’s promotion recognizes his extensive background in hardware management, unwavering attention to detail, and commitment to delivering exceptional customer experiences. In this new role, Trout will […]

The Parking & Transportation and Campus Card websites will become partof the new University Services division website this summer. With a greaterfocus on customers, these enhancements will make it easier to find theinformation you need when you need it. The new face will be unveiled onJuly 1. Read more