IT News and Events which impact the Washington University community.


News

Service Portal redesign coming the week of January 8 

The Service Portal will have a new look and feel on January 8, 2026. Based on feedback from customer focus groups, the new portal will simplify navigation, provide more information up front about what customers can do on the service portal, and enhance Live Agent Chat.  Notable changes include the following:  

WashU IT’s Yu honored with advocacy award for volunteer work  

WashU IT Communications Specialist Annabelle Yu was honored recently for her important volunteer advocacy work with the local nonprofit organization St. Louis Survivor Legal Support (SLSLS).  SLSLS is a nonprofit organization dedicated to helping those experiencing intimate or domestic violence by providing free legal services and support. Yu began volunteering with SLSLS in February of […]

Microsoft Forms Training Sessions available for university community

Upcoming Microsoft Forms training sessions aim to provide guidance on enhancing digital surveys and streamlining data collection.   Microsoft Forms can provide a simple, effective way to create surveys, RSVPs, quizzes, and feedback forms for departments, classes, or campus activities. Furthermore, this tool offers an intuitive platform that enables users to gather information, analyze responses, and […]

Compute2: The New Standard for computational research at WashU 

WashU IT Research Infrastructure Services (RIS) new Compute2 high-performance computing cluster is already driving faster, more efficient research across disciplines. For one researcher, Yuanjian Zhang, who is working on global atmospheric simulations, the upgrades have made a measurable impact.  “Compute2 features the latest Intel Emerald Rapids CPUs, which are about 30% faster than those on […]

Box and OneDrive storage quota changes  

On November 5, 2025, WashU IT implemented a new storage quota on all WashU Box accounts and began enforcing the current 1 TB quota for OneDrive for Business accounts, which include Microsoft SharePoint and Microsoft Teams.     This measure was in direct response to evolving usage patterns and aims to ensure compliance with vendor contract terms, […]

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