News & Events

The IT Organizational Change Management (OCM) team has embarked on a journey to deepen their knowledge and professional skills in accessibility, defined as the design of products, devices, services, or environments for people with disabilities. The initiative aligns with the WashU IT Customer Experience Plan, which aims “to make our customers feel confident, valued, and […]

WashU IT Research Infrastructure Services (RIS) is actively working on the delivery, installation, and configuration of hardware from each vendor. This is crucial in ensuring the cluster infrastructure meets Compute2’s highest performance, security, and reliability standards. We anticipate that early adopters will have access to the cluster around February 2025. For questions or clarification, university researchers can contact our […]

WashU’s Chief Information Officer and Vice Chancellor for Technology, Jessie Minton, recently was named the 2024 Orbie award winner in the Large Enterprise category by the Inspire Leadership Network. The organization, which has recognized excellence in technology leadership since 1998, honors chief information officers who drive innovation and transform their region through their demonstrated excellence.  […]

A total of 415 gifts were recently purchased and wrapped by WashU IT and partners as part of the annual United Way 100 Neediest Cases campaign. Those who participated in the effort also made contributions toward utility bills. WashU IT, joined by our partners on the Student Sunrise Project Team through the Office of the […]

On November 18, WashU IT successfully introduced live chat support for the entire university community through the WashU Service Desk Portal. The new feature provides the university community with a flexible and convenient way to seek assistance, complementing the existing options of email, phone and self-service. The solution also streamlines how WashU IT teams interact with […]