KnowledgeLake

For New Users | Resources for Current Users | Restrictions | FAQ

KnowledgeLake is a St. Louis-based company that WashU partners with for its document imaging needs. WashU departments and schools can store and retrieve their paper or digital documents from the cloud.

What is Document Imaging?

Document imaging is capturing, processing, and managing electronic images of paper and digital documents.

For New Users

Access to KnowledgeLake

Who can request access: WashU faculty and staff can use their WUSTL Key to access KnowledgeLake to manage their documents.

How to request access: Complete the KnowledgeLake Access Request form in ServiceNow.

There are three permission roles in KnowledgeLake. Users may request one, two, or all three roles.

  • Scan: Physically scanning documents into KnowledgeLake
  • Search: Locating documents that already reside in KnowledgeLake
  • Index: Assigning metadata, (tags) to a document to retrieve it at a later time

If you need more information or would like a consultation, please fill out our Consultation Request form.

Resources for Current Users

FAQ

Restrictions

KnowledgeLake is HIPAA and FERPA compliant and can be used to store sensitive data such as PII or PHI.

Request a Consultation