Box FAQ
What email address should I use when I share a folder or file with another person at WashU?
In order to ensure that you are sharing files and folders only with WashU Box accounts...
What happens if I exceed my quota?
When uploading a file that will cause you to exceed your quota, you will receive...
What happens to files that are created by someone who leaves the university?
Students: Upon completion of their program can follow the...
What happens when I delete a file or folder from Box?
Box will retain the deleted item in the Trash for up to 180 days. While in the Trash, an item may be...
What types of additional storage options are there and how much do they cost?
WashU IT offers a variety of storage options. The cost is variable depending...
What’s the difference between active and inactive data storage?
Currently, Box is categorizing items that have not been accessed in over 3 years as inactive data.
Who Owns Department Folders?
These Service Account folders are currently owned by IT.
Will any data be deleted?
No. WashU IT has temporarily increased the storage quota for users currently storing more...