WashU provides users with support from Qualtrics. Support is available 24/7 at 1-800-340-9194 or through the Help menu within Qualtrics. You will be required to create a free support account using your WashU email address.
Currently accessing chat support in Qualtrics is a multi-step process, outlined below:
- Select Help from the top menu bar in Qualtrics
- Select Contact Support
- Select Sign in with SSO
- Enter wustl in the Organization ID field and select Continue
- Select the appropriate category to continue to Qualtrics chat support