WashU IT Enterprise Applications Announces New Interim Leader

Craig Named Interim Executive Director of Enterprise Applications for WashU IT I would like to take this opportunity to make you aware of an interim change in our WashU IT Enterprise Applications (EA) structure. I’m excited to share that effective immediately, Mark Craig has assumed the role of Interim Executive Director of EA reporting directly […]

Message from the Chief Information Officer Announcing Interim EA Leadership Changes

Earlier this month Amy Walter was selected from a nationwide search for the role of Deputy Chief Information Officer and Associate Vice Chancellor for Research, Clinical, and Medical Education Technologies within WashU IT. This appointment leaves a key leadership position open within Enterprise Applications. Effective immediately, Mark Craig, Senior Director, will serve as the Interim […]

Student Tech Services (STS): Meet Your STS Techs – Gabe Squitieri

Name: Gabe Squitieri Grade: Senior Major: History Hometown: New York, New York Position: Rosedale STC How long have you work at STS? Since Spring 2021 What do you enjoy most about working at STS? Opening laptops for maintenance, talking to my lovely coworkers, and doing my impression of Peeti.   What has been your favorite class […]

WashU IT Welcomes Microsoft 365 (M365) Apps on February 8th, 2023.

WashU IT became the first department at WashU to adopt Microsoft 365 (M365) Apps, Washington University’s cloud-based productivity platform. All the latest productivity apps are included in M365, such as Microsoft Teams, Word, Excel, PowerPoint, Outlook, and OneDrive.   Microsoft has made a major change to the branding of its Microsoft Office product. Microsoft Office is […]

Enterprise Applications (EA): Accomplishments – January 2023

Submitted by Veleria Boaten Domain Project Title Project Team Implementation Date Lifecycle Management EA-T4 – EA-9855 – Autosys Upgrade Jobs Migration – ADIS Lifecycle Team –Bill Bernickus, Brett Blackwell, Josh Kelahan, Maarten Houthuijzen, Melissa Zarf, Mike Jens, Raj Parihar, Roger Portillo, Tim Souers, Tommy Thompson 11/28/2022 Student Core EA-T3 – EA-12645 – OLLI Fire Marshall […]

WashU IT: Disaster Recovery Tabletop 2022

Submitted by Harold Mack Recovery from the loss of a data center was the focus of a recently completed WashU IT tabletop exercise. If you have been in WashU IT long enough, you might remember several years ago when power went out in the primary WashU IT data center. Services were restored in 4 hours.  Is […]

What’s Happening in EUS: In the WashU IT QA Lab – Windows 11

The WashU IT Quality Assurance Lab (QA) has begun testing Windows 11 and task sequence 2.2. The new task sequence will give techs the choice to install Windows 11 or Windows 10, since not all computers will be capable of running Windows 11. To ensure computers, software, and policies work as expected, new operating systems […]

Student Tech Services (STS): Meet Your STS Techs – Julian Wu

Name: Julian Wu Grade: Senior Major: Mechanical Engineering Hometown: Cleveland, OH Position: Social Media Lead How long have you worked at STS? About 3 years now What have you learned at STS? I learned a lot about debugging computer issues, basic troubleshooting for internet/cable, and 3D printing having no prior experience. What are your plans […]

What’s Happening in EUS: Customer Relationship Manager: The Voice of The Customer

Submitted by Thomas Walker We are your Customer Relationship Manager.  Think of us as a partner, as our focus is building relationships and effective communications that enable you to better leverage information and technology in support of your individual missions.  We work to bridge the gap between the customer and IT by being the voice […]

Stay Current on Critical Outages and Information with WashU IT’s Status Page

One of many tools designed with customer experience in mind, the WashU IT Status Page keeps the campus informed of outages and downtime related to systems, networks, and applications. WashU IT’s Service Dashboard provides updates on system performance issues, including current and past IT-related incidents. Subscribe to real-time updates on system performance issues and more. Users […]