Message from CIO Jessie Minton: Celebrating Our Diversity in IT

Throughout the month of June, we honor the richness of our diverse backgrounds. We recognize Pride Month, which celebrates the LGBTQ+ community, and Juneteenth, now a federal holiday commemorating African American freedom, and highlighting achievement and education.   When we place a high value on diversity, it demonstrates we recognize and appreciate each other’s contributions and […]

Welcome to the Hub of WashU IT: News To Know

The office space at 4480 Clayton is now serving as the hub for WashU IT. For those not already working from 4480, we invite and encourage you use this space to work, visit, network, and collaborate.   By consolidating multiple work locations into the WashU IT hub, an open, welcoming, and collaborative space for all WashU IT staff […]

Splunk and CrowdStrike Server Installation Initiative

A campus wide initiative is underway to improve computer security, namely by installing the Splunk Forwarder and CrowdStrike on all servers by the end of June, as required by InfoSec Policy. The Splunk Forwarder is used to gather real-time log data from servers into a searchable repository. This log data can then be used to […]

Box and DocuSign integrate to streamline work at WashU

The Box DocuSign integration is a powerful tool that benefits our team in various ways. This integration allows users to securely and efficiently sign, send, and manage important documents directly from the Box platform. One of the primary benefits of the Box DocuSign integration is its convenience. It eliminates the need for physical document delivery […]

Addressing Meeting Overload: What You Can Do

Submitted by Jennie Franke I’ve been having various conversations (on and off-line) with coworkers, colleagues, friends, and family about meeting overload. It’s in the media because it’s a challenge that a lot of us are having. I wanted to have a pointed discussion with the EA Management team to ensure we were aligned (more or […]

Information Security Five-Year Roadmap: A Thank You Note on Behalf of Infosec

The Office of Information Security (OIS) would like to thank the entire IT team for submitting name ideas for the Information Security Five-Year Roadmap. We had more than 300 suggestions and are humbled by your level of support to this initiative. Your contribution is proof that when we work together, we can accomplish great things. […]

Welcome to the IT Service Management Community of Practice!

Whether you’re someone with vast experience in IT Service Management (ITSM), an academic specializing in service delivery, a frontline practitioner, or someone with an interest in improving the quality of the IT services we deliver, the new ITSM Community of Practice is for you. Please join our ITSM Community of Practice Team to let us […]

Enhancements to ServiceNow Customer Messaging Coming This Week

Beginning Thursday, WashU IT is implementing a new procedure to promptly notify individuals reporting an issue, providing them with an acknowledgement and an estimated timeframe.     The latest enhancement will give customers a greater level of transparency based on prioritization of impact, ensuring an understanding of what to expect to reach a resolution.        “We want you […]

WashU CIO Minton Recognized as Innovative Leader during BJC Tech Town Hall Interview with BJC HealthCare’s Jerry Fox Focused on Women’s History Month

Having a world-class information technology department is a top priority for WashU Chief Information Officer Jessie Minton. During an interview with BJC HealthCare’s Jerry Fox, she noted WashU IT is committed to building partnerships and fostering key relationships to accomplish that goal. Nearly 300 information technology professionals attended the interview with Minton on Friday, March […]

Minton Named to St. LouisCIO Advisory Board 

Jessie Minton, Vice Chancellor and Chief Information Officer at Washington University in St. Louis recently was selected to serve on the St. LouisCIO advisory board. St. LouisCIO is a preeminent peer leadership network striving to build trust and foster relationships among Greater St. Louis Chief Information Officers. Minton joined the organization in June 2022, and […]