Adapted from an article by Liz Fosslien and Mollie West Duffy If you’re finding that you’re more exhausted at the end of your workday than you used to be, you’re not alone. Over the last several months, “Zoom fatigue” has increasingly appeared on social media and in Google searches, with many workers unsure how to alleviate […]
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Enterprise Applications- Recently Completed Projects
Despite the unique challenges that COVID-19 has presented to employees, Enterprise Applications has been working on an incredible variety of projects. Below is a list of the projects they have completed in June.
Building Out Change Tiers in Enterprise Applications
In February, EA established 4 Change Tiers to help drive process and documentation rigor based on the risk (impact and complexity) of the system change (click here to read an overview of the EA Change Tiers). Over the last few months, we’ve been working to add more structure and detail to ensure that our project […]
Extended Help Desk Hours – April 4
WashU IT Support has further extended hours of service: Monday – Friday (ongoing): 7:00am – 7:30pm Saturday, April 4: 9:00am – 3:00pm If you need assistance please call 314-933-3333 or you can email ithelp@wustl.edu.
January 14: Pediatrics ECV Launch
Enterprise Client Virtualization (ECV) provides physicians and clinical staff a consistent desktop environment from any location, with a single login to access all of their applications. On January 14, 2020, Washington University Information Technology and Pediatrics Computing Facility will launch ECV for the department of Pediatrics to replace the PCF Citrix environment. There are several […]
April 9: PaperCut Maintenance
Washington University Information Technology will be performing maintenance on the PaperCut application, which will cause PaperCut to be intermittently unavailable between April 9th, at 7:00 pm, and April 10th, at 1:00am. We appreciate your patience as we enhance our services.
March 11: McMillan Hall Network Device Maintenance
Washington University Information Technology will replace network equipment supporting one of the McMillan Hall basement telecom rooms on March 11 from 5:30 to 6:00 a.m. While we do not anticipate an interruption in service, there is a slight possibility that the Network, Wireless, and Phones could be unavailable for approximately 10 minutes during the maintenance […]
Feb 27: Network Maintenance – Center for Outpatient Hlth 10th fl.
Washington University Information Technology will be upgrading a Network Device servicing the wired network on the 10th floor of the Center for Outpatient Health to improve the overall network performance. This maintenance will cause the wired network and phones to be unavailable on February 27th, between 6:30 p.m. and 8:30 p.m. The wired network and […]
Number of Zoom Users and Participants Continue to Grow
With each month, Zoom’s usership has continued to grow! The following metrics represent Zoom’s growth from November 2019 to February 23, 2020.
WashU IT Lowers WashU’s Carbon Footprint
Submitted by Rob Schimdt People groan when they hear that IT needs to upgrade the hardware that their application is running on. Other than having their application run a little faster, what gains should they expect from hours of testing and possible downtime during the upgrade? Not too surprisingly- a lot! Starting the project in […]