Category: Outage and Maintenance

Washington University Information Technology will be performing maintenance on a network device supporting a 5th floor telecom room at 4444 Forest Park on March 12 from 5:30 to 6:00 a.m. A limited number of users will experience a network service interruption at this time, and there is a slight possibility that the 5th floor Network, Wireless, […]

Washington University Information Technology will be performing maintenance on the Fiber optic network cabling which services the Loop Lofts, which will cause the Network, Phones, and WashU WiFi to be intermittently unavailable on March 12, between 6:00 and 11:00 a.m. Affected Building Addresses 6200 Enright 6255 Delmar 6263 Delmar 6300 Enright Have questions? Email or call us, referencing CHG0054314. For […]

Washington University Information Technology will replace a network device servicing the West Campus, which will cause the Network, Phone, and WashU WiFi to be briefly unavailable, for approximately five minutes, on March 10, between 6:00 and 7:00 a.m. Have questions? Email or call us, referencing CHG0054154. For urgent issues, please call us at (314) 933-3333. We appreciate your patience as […]

Washington University Information Technology will be upgrading a network device which services the buildings listed below on March 10th, between 4:00 a.m. and 5:00 a.m. Affected Buildings 4444 Forest Park 4488 Forest Park Rehabilitation Institute of St. Louis Genome Data Center East This maintenance will cause the Network, Phone, and WashU WiFi to be unavailable […]

Washington University Information Technology will be upgrading a network device which services the 4th floor of both the Irene Walter Johnson Institute of Rehabilitation (IWJ) and McMillan Hospital on March 6th, between 5:00 a.m. and 6:00 a.m. This maintenance will cause the Network, Phone, and WashU WiFi to be unavailable on the 4th floors of […]

Washington University Information Technology will perform maintenance on the \\severs.aams.wustl.edu file share (WUIS1210 and WUIS1211) which houses your personal and shared drives, adding software patches to facilitate improved service, which will cause these file servers to be unavailable for approximately 4 hours on Wednesday, February 26, between 6:00 p.m. and 10:00 p.m. Action Please save […]

Washington University Information Technology has detected an issue where EPIC is currently unavailable via the Citrix desktop affecting Citrix users. We have found that the below steps usually corrects this issue. Reboot the affected computer Wait approximately 2 minutes before logging into your Citrix desktop If this reboot does not successfully correct this issue please […]

Restored Washington University Information Technology has restored VPN.NET.wustl.edu and MSVPN.WUSM.wustl.edu at approximately 3:30 p.m.   Original Message Washington University Information Technology has detected an issue where VPN.NET.wustl.edu and MSVPN.WUSM.wustl.edu are currently unavailable.   We are investigating the issue and will provide updates as they become available. We appreciate your patience as we work to restore service.

Washington University Information Technology will be performing maintenance on a network device servicing the 2nd floor of St. Louis Children’s Hospital, which will cause the network to be unavailable on the 2nd floor for approximately 5 minutes on February 13, between 9 and 10 p.m. Have questions? Email or call us, referencing CHG0053739. For urgent issues, please call us at […]

Washington University Information Technology will be performing maintenance on a network device which services the buildings listed below, which will cause the network to be unavailable in these buildings for approximately 15 minutes on February 6, between 9 p.m. and 11 p.m. Affected Buildings Jolley Hall Lopata Hall Lopata House Millbrook Building Millbrook Square Apartments […]