WashU IT’s FY25 Goals inspired the conversation at the IT All Hands meeting held this week. The Senior Leadership Team, led by Chief Information Officer Jessie Minton, walked through the exciting hi WashU IT’s FY25 Goals inspired the conversation at the IT All Hands meeting held this week. The Senior Leadership Team, led by Chief […]
Category: News & Events
Building Connections: Tech Den Welcomes Back Students to WashU
At WashU IT, we’re dedicated to meeting students where they are—and for new students, that means being present from day one. That’s why Tech Den proactively reached out to all Washington University in St. Louis schools to participate in their student orientation events. “It’s essential for us to connect with students face-to-face, creating a welcoming […]
WashU IT Chief of Staff Teams Align on FY25 Goals at Saint Louis Zoo Event
Recently, areas reporting under the WashU IT Chief of Staff attended an on-site meeting to ensure FY25 goals alignment. Our IT Portfolio and Project Management Office, Finance and Administration, Human Resources, and Vendor Management teams came together for an inspiring meeting at the Saint Louis Zoo. The event was led by Melinda Schmidt, Assistant Vice […]
FY25 Goals update, employee news, and more at August IT All Hands
An overview of WashU IT’s FY25 Goals, an introduction to new employees and contractors, recognition of work anniversaries and retirements, and some special stories that will connect us to our mission are on tap for the August IT All Hands meeting set for Wednesday, Aug. 28th. While FY25 goals have been broadly shared within WashU […]
WashU IT LinkedIn Profile Anniversary: Celebrating One Year of Connection
It’s been one year since we launched the WashU IT LinkedIn profile, and what an important and fun journey it has been. Since Aug. 17, 2023, we’ve grown into a vibrant community of more than 800 people – and counting. This milestone represents more than just numbers; it’s about the connections we’ve built and the […]
Message from the CIO: Welcoming a new year to make an impact
Last week, WashU unveiled a new brand. This rebrand formally ties us to the identity we have embraced for quite some time. We are WashU; and we in IT are WashU IT. The purpose of the university rebrand is to tell the amazing stories of students, faculty, staff, and alumni far and wide. We have […]
WashU IT Research Infrastructure Services Launches Storage2: Enhanced Performance and Reliability for University Researchers
WashU IT Research Infrastructure Services (RIS) is excited to announce that the new Qumulo storage solution will be released for general use as part of the RIS Data Storage Platform. Storage2 will deliver twice the performance, simplify operations, and offer robust offsite backups and disaster recovery capabilities. New allocations and condos will be available, as the transition from […]
Welcome to WashU’s New Self-Service Portal
WashU launched a new self-service portal on July 29 to submit service requests for your IT, Central HR (Operations, Benefits, Leaves, and Employee Engagement), Central Financial Operations, and Workday issues and needs. The new portal is part of an upgrade and expansion of ServiceNow, the university’s current service management system. Here are some handy tips to […]
Meet the Tech Den’s Service Desk Team: Steve, Samantha, Rachel, Benny, and Delali
Tech Den’s Service Desk Team is the backbone of student tech support at WashU, ensuring the graduate/professional and non-residential students get the help they need. Meet the dedicated professional team consisting of full-time and student employees: Samantha, Steve, Rachel, Benny, and Delali. At the heart of Tech Den’s success is a team dedicated to ensuring […]
WashU IT enhances customer experience with new phone system implementation
On August 1, WashU IT successfully implemented a new phone system that enhances the customer experience for both the Network Operations Command Center (314-935-7048) and the Service Desk (314-933-3333). For the Network Operations Command Center, callers now encounter new call selection options with the added ability to speak their selections.: 1 – Major Incident 2 […]