Category: News & Events

The Service Portal will have a new look and feel on January 8, 2026. Based on feedback from customer focus groups, the new portal will simplify navigation, provide more information up front about what customers can do on the service portal, and enhance Live Agent Chat.  Notable changes include the following:  

WashU IT Communications Specialist Annabelle Yu was honored recently for her important volunteer advocacy work with the local nonprofit organization St. Louis Survivor Legal Support (SLSLS).  SLSLS is a nonprofit organization dedicated to helping those experiencing intimate or domestic violence by providing free legal services and support. Yu began volunteering with SLSLS in February of […]

Upcoming Microsoft Forms training sessions aim to provide guidance on enhancing digital surveys and streamlining data collection.   Microsoft Forms can provide a simple, effective way to create surveys, RSVPs, quizzes, and feedback forms for departments, classes, or campus activities. Furthermore, this tool offers an intuitive platform that enables users to gather information, analyze responses, and […]

WashU IT Research Infrastructure Services (RIS) new Compute2 high-performance computing cluster is already driving faster, more efficient research across disciplines. For one researcher, Yuanjian Zhang, who is working on global atmospheric simulations, the upgrades have made a measurable impact.  “Compute2 features the latest Intel Emerald Rapids CPUs, which are about 30% faster than those on […]

On November 5, 2025, WashU IT implemented a new storage quota on all WashU Box accounts and began enforcing the current 1 TB quota for OneDrive for Business accounts, which include Microsoft SharePoint and Microsoft Teams.     This measure was in direct response to evolving usage patterns and aims to ensure compliance with vendor contract terms, […]

WashU is coordinating a food drive to help respond to the growing food crisis in the region. This initiative is to support neighbors in need. The following items are identified as high-priority needs: To get involved or inquire about establishing a drop-off site for donations, contact Maggie Brockmeyer, brockmeyer@wustl.edu. Collected items are being delivered weekly […]

The IT All Hands meeting on Wednesday, October 22 is being extended by 15 minutes to accommodate a packed agenda. WashU Chief Information Officer Jessie Minton will kick off the monthly meeting with a welcome and opening remarks, followed by a presentation on the recent WashU IT Reorganization effort. A question-and-answer session will follow.  Next, […]

Software Asset Management (EUX SAM) and Software Licensing (EUS SL) collaborated and began the renewal process for software titles expiring in December 2025.  BioRender and Parallels renewals began Oct. 6, and managers or renewal points of contact must complete their actions by 2 p.m. on Friday, Oct. 24. Budgetary approvals will close at 2 p.m. […]

The IT Portfolio and Project Management Office (PPMO) now offers a Fast Track option for qualifying new project requests.  This new option is designed to streamline the intake process for low-risk, recurring maintenance, and operational projects, significantly reducing administrative overhead and enhancing our overall efficiency.  Key Benefits:  To find out if a project qualifies for […]

The pronunciation recording tool used by the university, NameCoach, will be retired on Jan. 31, 2026. At that time any integrations with Outlook and Canvas will no longer apply.  Those with questions about the product retirement are encouraged to complete a General Service Request in ServiceNow.