Gartner Office Hours and generative AI discussion kickoff this Friday.

You are encouraged to attend a special kickoff event from 2:00-2:45 p.m. Friday, Nov. 17, to learn about Washington University’s Gartner account and how you can leverage resources to make informed decisions about your work.       Hosted by Justin Harris, Senior Account Executive from Gartner, the topic of the first office hours session is Overview and Generative […]

November 20: DUO 2FA Changes

The DUO Two-Factor Authentication (DUO 2FA) system will be changed on November 20 to enhance the university’s information security posture. This change will impact all systems and services which require DUO 2FA. Why is DUO 2FA Changing? The current standard DUO 2FA authentication methods, DUO Push and Call Me, prompt us to approve login attempts by […]

Sunday November 12: Epic Feature Release

The EPIC1 team and Washington University Information Technology will perform the quarterly EPIC Feature Release on Sunday, November 12, between 12:30 a.m. and 3:30 a.m. Temporarily Unavailable Customization Options The below listed common workflow customization options of EPIC will be temporarily unavailable from Friday, November 10, at 5:00pm, until the end of the feature release on […]

Elevating self-care: WashU IT’s commitment to employee well-being 

As we approach the end of the year, it’s that time again when many of us reflect on the past and start thinking about our New Year’s resolutions. Interestingly, health-related goals were among the top three resolutions identified by people in the United States in 2023, according to the Statista Global Consumer Survey. This trend […]

Artificial Intelligence: Recent Artificial Intelligence and Digital Health Summit was a success: Featuring speakers including CTO Greg Hart, as well as, panel discussions and more

An Artificial Intelligence (AI) and Digital Health Summit held at Washington University earlier this month brought a mix of people to campus to learn about ethical, legal, and regulatory aspects. AI’s impact on patient care and the quality of health care was an important topic covered, with presentations by subject matter experts and featured keynote […]

Portfolio and Project Management Office (PPMO): Program Managers – An essential component to IT success

 From understanding and managing the overall program budget to resource planning and forecasting and more, program managers are an essential component to IT success. They manage risks and dependencies, prioritize projects within their programs, and develop strategic roadmaps to ensure alignment is achieved.  “Program managers are responsible for collaborating with IT leadership to provide effective planning, […]

WashU Generative AI Environment Rollout Update

The Digital Intelligence & Innovation (DI2) Accelerator – part of the Here & Next Digital Transformation initiative – is working in collaboration with WashU IT to empower faculty, staff and students to effectively and responsibly evaluate and adopt AI tools and platforms, including generative AI technologies such as ChatGPT. Over the next several weeks, we […]

Tech Team Career Crossover Program Update

It’s been an exciting journey since the Tech Team Career Crossover Program launched in July 2023. The program, designed to increase collaboration and enhance troubleshooting efficiency, has exceeded expectations. In its initial phase, the program brought together the WashU IT Service Desk and Danforth Deskside teams. The technicians trained, shadowed, and then walked in each […]

CHIME Award hails BJC and WashU as digital health leaders

BJC HealthCare and Washington University recently achieved recognition from the College of Healthcare Information Management Executives (CHIME) for exceptional dedication to excellence in digital health in the levels of acute and ambulatory care.  This acknowledgement is the result of participation in the 2023 Digital Health Most Wired Survey, which factors in the commitment of time, […]