Category: Home Page Feature

WashU IT and Workday Support Thinksgiving teams forming now 

Those in WashU IT and Workday Support interested in taking part in the annual Thinksgiving day of collaboration and problem solving to benefit local non-profits should complete a survey by the end of the day Friday, Sept. 20th to be considered. Teams will form fast, so act now.  Thinksgiving connects St. Louis nonprofits with innovative teams […]

WashU IT At-a-Glance Team Documents  

Newly updated team-focused IT at-a-glance documents are here, offering an introduction for new and existing IT staff who want to learn about WashU IT. These materials are quick references about each team’s services, offer background about how to request work, and provide information about team leadership and how to view different teams’ active work on their docket.     […]

Security Microlearning Schedule Adjustment and Other Improvements

Thank you for participating in our security awareness microlearning. Your feedback has been invaluable to the success of this project. We are adjusting our training schedule to align our microlearnings with the beginning of each month and to prepare for the addition of the rest of the Central Fiscal Unit (CFU) soon. Your next assigned […]

WashU IT Chief of Staff Teams Align on FY25 Goals at Saint Louis Zoo Event  

Recently, areas reporting under the WashU IT Chief of Staff attended an on-site meeting to ensure FY25 goals alignment. Our IT Portfolio and Project Management Office, Finance and Administration, Human Resources, and Vendor Management teams came together for an inspiring meeting at the Saint Louis Zoo.  The event was led by Melinda Schmidt, Assistant Vice […]

WashU IT LinkedIn Profile Anniversary: Celebrating One Year of Connection

It’s been one year since we launched the WashU IT LinkedIn profile, and what an important and fun journey it has been. Since Aug. 17, 2023, we’ve grown into a vibrant community of more than 800 people – and counting. This milestone represents more than just numbers; it’s about the connections we’ve built and the […]

WashU IT Research Infrastructure Services Launches Storage2: Enhanced Performance and Reliability for University Researchers

WashU IT Research Infrastructure Services (RIS) is excited to announce that the new Qumulo storage solution will be released for general use as part of the RIS Data Storage Platform. Storage2 will deliver twice the performance, simplify operations, and offer robust offsite backups and disaster recovery capabilities. New allocations and condos will be available, as the transition from […]

Welcome to WashU’s New Self-Service Portal  

WashU launched a new self-service portal on July 29 to submit service requests for your IT, Central HR (Operations, Benefits, Leaves, and Employee Engagement), Central Financial Operations, and Workday issues and needs. The new portal is part of an upgrade and expansion of ServiceNow, the university’s current service management system. Here are some handy tips to […]

ImpacT Spotlight: Learn about the recent WashU IT and BJC joint CrowdStrike response

When cybersecurity vendor CrowdStrike deployed a flawed software update in the early morning hours of July 19, WashU IT’s internal processes led to early detection. Quick action initiated via Teams and our distributed IT partners minimized the campus wide impact.  Members of our IT teams then worked side-by-side with BJC IT teams to implement mitigation […]

Message from the CIO: Thank you for your quick, coordinated CrowdStrike response 

Last week, a global technology outage created widespread issues with airlines, financial industries, hospitals, and others. I want to take this opportunity to thank all of you in WashU IT and our distributed IT partners for your quick, coordinated response in implementing mitigation measures.  Neither WashU, nor our BJC partners, were immune from this outage, […]