Category: Home Page Feature

WashU IT Chief of Staff Teams Align on FY25 Goals at Saint Louis Zoo Event  

Recently, areas reporting under the WashU IT Chief of Staff attended an on-site meeting to ensure FY25 goals alignment. Our IT Portfolio and Project Management Office, Finance and Administration, Human Resources, and Vendor Management teams came together for an inspiring meeting at the Saint Louis Zoo.  The event was led by Melinda Schmidt, Assistant Vice […]

WashU IT LinkedIn Profile Anniversary: Celebrating One Year of Connection

It’s been one year since we launched the WashU IT LinkedIn profile, and what an important and fun journey it has been. Since Aug. 17, 2023, we’ve grown into a vibrant community of more than 800 people – and counting. This milestone represents more than just numbers; it’s about the connections we’ve built and the […]

Message from the CIO: Welcoming a new year to make an impact 

Last week, WashU unveiled a new brand. This rebrand formally ties us to the identity we have embraced for quite some time. We are WashU; and we in IT are WashU IT. The purpose of the university rebrand is to tell the amazing stories of students, faculty, staff, and alumni far and wide. We have […]

WashU IT Research Infrastructure Services Launches Storage2: Enhanced Performance and Reliability for University Researchers

WashU IT Research Infrastructure Services (RIS) is excited to announce that the new Qumulo storage solution will be released for general use as part of the RIS Data Storage Platform. Storage2 will deliver twice the performance, simplify operations, and offer robust offsite backups and disaster recovery capabilities. New allocations and condos will be available, as the transition from […]

Welcome to WashU’s New Self-Service Portal  

WashU launched a new self-service portal on July 29 to submit service requests for your IT, Central HR (Operations, Benefits, Leaves, and Employee Engagement), Central Financial Operations, and Workday issues and needs. The new portal is part of an upgrade and expansion of ServiceNow, the university’s current service management system. Here are some handy tips to […]

Meet the Tech Den’s Service Desk Team: Steve, Samantha, Rachel, Benny, and Delali 

Tech Den’s Service Desk Team is the backbone of student tech support at WashU, ensuring the graduate/professional and non-residential students get the help they need. Meet the dedicated professional team consisting of full-time and student employees: Samantha, Steve, Rachel, Benny, and Delali.  At the heart of Tech Den’s success is a team dedicated to ensuring […]

ImpacT Spotlight: Learn about the recent WashU IT and BJC joint CrowdStrike response

When cybersecurity vendor CrowdStrike deployed a flawed software update in the early morning hours of July 19, WashU IT’s internal processes led to early detection. Quick action initiated via Teams and our distributed IT partners minimized the campus wide impact.  Members of our IT teams then worked side-by-side with BJC IT teams to implement mitigation […]

Welcome Back from STS and Tech Den

Welcome back, WashU Bears! Student Technology Services (STS) and Tech Den are thrilled to have everyone on campus for another exciting year of learning and growth. We are here to ensure that all your technology needs are met, from maintaining smooth network connectivity and fulfilling your 3D printing requests to assisting with any WashU IT […]

Message from the CIO: Thank you for your quick, coordinated CrowdStrike response 

Last week, a global technology outage created widespread issues with airlines, financial industries, hospitals, and others. I want to take this opportunity to thank all of you in WashU IT and our distributed IT partners for your quick, coordinated response in implementing mitigation measures.  Neither WashU, nor our BJC partners, were immune from this outage, […]