Category: WashU News

Classic Microsoft Teams available until March 5th, 2024

Microsoft is retiring the current Legacy “Classic” Teams Experience. As of Tuesday, February 6th, the New Microsoft Teams (Teams 2.0) is now the default experience for Washington University users.  No action is needed for users already using New Microsoft Teams (Teams 2.0). ​​​​For WashU users who are currently using Classic Teams, users will need to restart their computer to initiate the change from […]

New WashU IT Chief of Staff Melinda Schmidt starts February 26th

Effective Monday, February 26th, Melinda Schmidt will join WashU IT as the new Assistant Vice Chancellor and Chief of Staff to CIO Jessie Minton. Schmidt will assume the role currently held by Russell Sharp who is retiring in the coming months after 5 years of service. Sharp will help ease Schmidt’s transition over the next […]

Securing Tomorrow: A Journey into Information Security Excellence

WashU IT’s Strategic Plan, ImpacT, aims to enhance decision-making by leveraging data through literacy, analytics, quality, and accessibility. Over four years, we’ll advance technology to boost WashU’s competitive edge and transform how we teach, learn, and innovate.   In this ImpacT video installment, we explore the multifaceted world of cybersecurity. Chief Information Security Officer, Chris Shull […]

New Associate CISO Haverstock brings cybersecurity and tech leadership experience to WashU IT

WashU IT welcomed Todd Haverstock to the role of Associate Chief Information Security Officer in November. He brings a wealth of experience in cybersecurity, information technology, and health care that will help ensure strategic alignment.  Haverstock said there are several reasons he was attracted to the role at WashU, noting, “I welcomed the opportunity to […]

What’s Happening in EUS: Quality Assurance (QA) introduces Jira Connection in ServiceNow

ServiceNow’s integration with Jira allows organizations to oversee both IT service management and software development workflows within a unified platform. On January 4th, the EUS Quality Assurance (QA) testing team introduced a new catalog item in ServiceNow. This catalog item is seamlessly integrated with Jira, streamlining the QA testing process. A new tab, “Jira Connection,” […]

Student Tech Services (STS) and Tech Den Student Staff Undergo Comprehensive Training on Service Now Dashboard and FERPA Compliance

Last Saturday, in a proactive move to keep up to date on skills and ensure compliance, the Student Technology Services (STS) department organized additional training sessions for student staff from both STS and Tech Den. The focus of these sessions was to equip students with the knowledge and skills required to navigate the newly updated […]

Coming soon to WUIT Systems Support 

Beginning this month, ServiceNow & Legacy ServiceNow access requests will be transferred from WashU IT Enterprise Applications to Systems Support.  WashU IT Systems Support is not only the Tier 1 Helpdesk for Workday, Learn@Work, Wustl Key’s, and Duo 2FA issues, but also provides access for applications such as Research Management System, DocuSign, One.WUSTL.edu Publisher, ADIS: […]

Message from the CIO: Celebrating innovation in the New Year 

Welcome to the new year! I hope that each of you were able to enjoy some time this holiday season to connect with others and that you  feel recharged.   As we look toward the next 12 months, Iʼm confident that 2024 will undoubtedly be a year filled with innovation, collaboration, and success.   Each day of every […]