Applications are more powerful—and more expensive—than ever. That is why WashU IT adopted Ardoq, an enterprise architecture platform that enables the visualization of IT systems from different angles. Ardoq can be used to visualize IT systems from different angles—like individual applications, how they connect, their importance, and who manages them. As departments adopt increasingly sophisticated […]
Author: Bethany
Congratulations to Brian Allen, WashU’s New Associate CISO for Research, Teaching, and Learning
Brian Allen has officially stepped into the role of Associate Chief Information Security Officer (CISO) for Research, Teaching, and Learning. Allen joined WashU in 2005 as the university’s first Network Security Analyst. Since then, he’s played a key role in defending our online environment, most recently as a Director of Information Security. As a Certified […]
Successful Abnormal Security go-live ensures greater sophistication in cyberthreat defense
WashU IT has enhanced Microsoft M365 Defender email security by incorporating Abnormal, an email security platform that detects and prevents advanced email attacks. Since the July 3 go-live, the new tool has already prevented the delivery of numerous malicious emails that were very sophisticated in nature to WashU mailboxes, thereby limiting the risk of a […]
WashU IT Senior Leadership Team to present on FY goals during August IT All Hands
The next IT All Hands meeting will take place from 3-4 pm CT on Wednesday, August 20, featuring Chief Information Officer Jessie Minton and the WashU IT Senior Leadership Team. The team will offer a final progress report on major FY25 goals and provide an exciting update on FY26 goals. Major FY26 goals that were […]
Recognizing a WashU IT Person of ImpacT – Alyssa Todd, Business Analyst IV
Alyssa Todd is one of 12 people who received multiple nominations as a WashU IT 2024 Person of ImpacT award. As a “Person of ImpacT,” she personifies WashU IT’s ImpacT Strategic Plan, touching the lives of her coworkers in a meaningful way, engendering trust and respect. Todd, a Business Analyst IV in the IT Portfolio […]
ServiceNow form to request WashU IT OCM assistance revised
WashU IT Organizational Change Management recently revised the form to request services. The new OCM Service Request is now available in ServiceNow. Revising the form is one of several changes the IT OCM Team implemented during FY25 to better align with Prosci Change Management methodology. The new form streamlines the requester experience. It clarifies familiar questions, simplifies others, and has been designed to […]
University Services new website coming July 1
The Parking & Transportation and Campus Card websites will become partof the new University Services division website this summer. With a greaterfocus on customers, these enhancements will make it easier to find theinformation you need when you need it. The new face will be unveiled onJuly 1. Read more
New Walk-Up IT Service Location for students opening July 12
Student Technology Services (STS) is excited to announce a new walk-up service location for students. In support of one of the university’s space planning efforts and ongoing commitment to supporting students, STS will relocate from the Gregg House (located on the South 40) to a more central and visible location in the Danforth University Center […]
HIPAA Refresher training due by June 30
Each year, employees are responsible for completing a HIPAA refresher course. The deadline to complete the annual refresher course is 5 p.m. CST on Monday, June 30. While most have already completed the training available in Learn@Work, there are still some employees who have not. To complete this requirement, follow the steps below: The training will […]
Check out the enhanced user experience at WashU IT Research Infrastructure Services (RIS)
WashU IT Research Infrastructure Services (RIS) has launched an enhanced customer onboarding process with significant updates to its website and documentation communication platforms. These platform enhancements provide a more intuitive and user-friendly interface for getting information and support. These enhancements include: