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REQUEST SERVICES

Browse and request items through the service catalog

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SEARCH FOR A SOLUTION

Find how-to and troubleshooting resources

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REPORT AN ISSUE

Report your issue. We will get you back up and running

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MY TICKETS

Review and track service requests and orders

Visit our Status Page for the current status of WashU IT services.

Learn about What Happens When You Contact IT for Support.

Workday Help

Visit the Workday website to log in and for other help and information.

If you are experiencing an issue or error with Workday, please report the issue to support using the Report an Issue catalog item or call 314-935-WDAY (9329).

Resources for Working Remotely

See our Telecommuting Resources page.

Troubleshooting your home internet

IT News

Employee learning management system to transition to Workday Learning

WashU will soon begin moving its learning content from Learn@Work to Workday Learning. The transfer of content will take place over the next 2 years. A phased approach is being taken to move courses from the current learning management system to Workday Learning, which is Workday’s integrated solution to assign, access, and track training.  Each […]

Wrapping up a successful year: Final report on FY24 goals 

The WashU IT Senior Leadership Team delivered an exciting update on FY24 goals, wrapping up a successful year of making a powerful impact through the important work being done in support of the university’s Here and Next and the IT ImpacT Strategic Plans.  Check out the final report on FY24 Goals.

Seeking more 2024 ImpacT nominations now through November 1st

The first round of 2024 ImpacT awardees was announced during the June IT All Hands meeting. But it’s not too late to nominate a “Person of ImpacT” on your team.  We are seeking nominations now through November 1st for individuals who personifies the IT Strategic Plan, ImpacT, and have a significant and positive influence on […]

IT Metrics

WashU IT captures a variety of metrics to enable us to monitor and evaluate the health of IT services. The WashU IT Metrics site provides a curated set of metrics for some of our most consumed services. (WUSTL Key required)