shared IT services

Coffee on Us- Office 365

By Candace Webster on March 22, 2016 in

Stop by Washington University IT ‘s  informational booth in Farrell Learning and Teaching Center on June 3, first floor atrium. Grab a free cup of coffee, talk to our IT experts, and learn about: Office 365 apps The email consolidation project Learn@Work WashU 2FA Two-Step Authentication

WashU IT Consolidates Help Desk Ticketing Systems

By Candace Webster on March 7, 2016 in 2016, News & Events, Shared IT Services

On March 8, 2016, WashU IT consolidated its three help desks: the Solutions Center, CITS Helpdesk and DOMCSS  Service Desk to one ticketing system. There is no customer action required because of this change. WashU IT customers should continue to call their current support phone number and email ...

Unit Representatives Group Meeting

By Candace Webster on March 2, 2016 in

The Shared IT Services Program Unit Representatives Group is an appointed set of individuals from campus units that meet monthly with the Shared IT Services Program leaders to collaborate on the design and implementation of the new services. As a group, the Unit Representatives look ahead to impo...

IT Project Advisory Group

By Candace Webster on March 2, 2016 in

This group will operate through the deployment of the Shared IT Services Program which is expected to conclude in late 2017. Expect meetings to occur on a bi-weekly basis, with an overall effort of 2 hours each meeting.  View the Shared IT Services Project Advisory Group roster here. As a group, ...