May 26: Office 365 Security Enhancements

Washington University Information Technology is implementing security enhancements for students, faculty, and staff in Office 365, on May 26, at 5:30 p.m. CST. The security enhancements through Microsoft 365 Defender will prevent and mitigate security risks for the university. The enhancements include “safe links” and “safe attachments.” These changes will not be retroactive; you will […]

The Email & Calendaring service, powered by Office 365, provides reliable and cost-effective collaboration services. It is useful for email communication, calendaring, IM, video conferencing and access to Office applications, like Word, Excel, PowerPoint and OneNote.

Requirements & Considerations

  • Access requires a faculty, staff, student, or alumni role and an activated WUSTL Key.
  • Thunderbird and other IMAP/POP clients will not function for the Medical School Students, Faculty, and Staff.


Features & Options

Students, Faculty, and Staff

  • 100GB email storage
  • Distribution lists
  • Email and calendar access via PC, Mac, mobile, and browser
  • Microsoft Teams
  • Office Pro Plus (up to 5 installs of Office suite)
  • OneDrive for Business
  • Shared mailboxes and calendars
  • Spam filtering
  • Safe Links and Safe Attachments


  • 50GB email storage
  • Email and calendar access via PC, Mac, mobile, and browser
  • Spam filtering

Service Level Expectations (SLE)

The following table lists the service fulfillment target for each service request:

Service RequestFulfillment Target
Calendar Creation3 business days
Distribution List Creation3 business days
Email Creation3 business days
Room or Equipment Account Creation3 business days
Shared Mailbox Creation3 business days

The complete Service Level Expectation (SLE) document for the Email & Calendaring service can be found here: Email & Calendaring SLE (PDF).

Training & How-To

How To Pages

Microsoft Support

Includes an extensive training video and documentation library. Visit Microsoft Support.