Full List of Services

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3rd Party Application Integrations
Provides consultation and integration support for non-Washington University developed software applications that need to be integrated with university systems.

Alumni and Advancement Systems
Alumni and Advancement Systems for use by administrators.

A/V Consulting and Advising
WashU IT A/V & Media Services provides assistance in designing and utilizing A/V in university spaces.

Basic IT Bundle (Bit Bundle)
The Basic IT Bundle (Bit Bundle) includes the common technologies and routine desktop support that customers use on a daily basis.

Blackboard Learning Management System used by schools on the Danforth campus.

Business Intelligence and Data Warehouse (BIDW)
Central repository of university data and associated tools used for querying and reporting.

Cable Installation and Repair
Installation and repair of voice/data/fiber optic/cable TV lines.

Cable TV
Allows for original and live programming to be injected onto special events channels via cable television purchased from Campus Televideo (via Direct TV).

Call Center Telephone Service
Automated routing and distribution of calls in high call volume situations.

Classroom Technology and Support
Allows for setup and support of classroom A/V and media services equipment for rooms that are not a part of the university’s pooled classroom support model.

Cloud Backup for Computers
Allows customers to securely backup files kept locally on their workstations.

Cloud Premier
Turnkey server and storage environments with optional disaster recovery.

Cloud Essentials
Customer managed server and storage environments with optional disaster recovery.

Custom Application Development
WashU IT offers custom application development for departments on a case-by-case basis.

Data Center Hosting
Customer managed servers and storage environments in WashU IT data centers.

Digital Signage
Allows digital content of interest to students, faculty, staff and visitors to be displayed in public areas around campus.

Email (Office 365)
The university provided email service for faculty, staff and students.

Emergency Response Telephones (Blue Light)
Direct connection to Washington University Police or 911 for immediate response from law enforcement.

Equipment Relocations
Allows customers to request computers be moved to a new location.

Event Capture / Web Streaming
Allows event capture / live web streaming and video editing services.

File Shares and Storage
Allows  faculty and staff to store files on department managed file shares and servers.

File Sharing & Collaboration (Wustl Box)
A secure and easy way to store and manage digital files and documents in an online location accessible anywhere.

Finance and Procurement Systems
Administration and maintenance of enterprise systems that support financial management, financial planning and procurement.

Human Resource Systems
Human Resource Systems for use by faculty and staff.

Infrastructure Hosting Services
Infrastructure Hosting Services includes commodity infrastructure capabilities covering a wide range of needs provided by a single IT organization.

IT Security Training and Services
Services relating to security awareness for WashU community.

Learning Management System used by faculty, staff and students to complete online training and certifications.

Lecture Capture
Allows for recording, storing, editing and publishing course lectures.

Loaner Equipment
Windows and Macintosh laptops and tablets available to checkout for domestic or international travel.

Managed Database
Managed database hosting in shared or dedicated environments.

Network Services
University’s network, including wired, wireless, internet and internet 2 access.

PCs, Laptops, Tablets and Accessories
Customers can choose new computer equipment from standard computer configurations and receive a new computer in 3 business days, or elect to order a custom configuration. Accessories can also be ordered.

Physical Operations Systems
Administration and maintenance of enterprise wide systems that support the areas of physical operations of the university.

Print, Scan and Fax
Managed print services (wired and wireless) for Windows and Macintosh computers including establishing new print queues, managing printer access and recommendations for new printers.

Public Cloud Enablement
Customer managed services via select public cloud vendors.

Raw Storage
General-purpose storage available for use by data center hosting customers.

Regulatory Services
Provide regulatory review of systems and processes.

Research Administration Systems
Administration and maintenance of enterprise systems that support research administration.

Residential Computing Labs
Residential computer labs are available for students on the South 40 and on the North Side in several locations.

Security Consulting
WashU IT Security Services will work with technical staff to provide a secure computing environment for end users.

Security Loops (Danforth Campuses)
Implementation and maintenance of the infrastructure for these alarm circuits to secure equipment.

SharePoint Electronic Content Management (ECM)
Enterprise solutions for the electronic capture, search, retrieval and sharing of documents as a replacement for paper files and file shares.

Software Licensing
Obtain and manage university enterprise-wide software licenses and select research licensing.

Software Services
Installation of new software on managed computers.

Student Information Systems
Student Information Systems that support admissions, enrollment, registration, orientation, financial aid, student accounts and advising.

Student Technology and Resource Support (STaRS)
Student Technology and Resource Support (STaRS) provides career opportunities for current students through practical business and information technology learning experiences.

Systems Risk Assessments
Provides risk and vulnerability assessments of university systems.

Telephone Service and Voice Mail (Danforth Campuses)
Telephone and voice mail services for Danforth Campuses also include long distance, call cards and training.

Testing Lab
A computer test lab with varied configurations simulating the customer’s managed environment.

VPN Services
Remote and secure access to university’s resources.

Washington University Research Network (WURN)
High speed network designed to handle the transfer of large amounts of data.

WUSTL Key/Shibboleth Integration
WashU IT Identity and Access Management services provides assistance with integration between WUSTL Key and/or Shibboleth for your application or website.

Web Conferencing
Allows participants to remotely connect with each other to share audio, video and content (presentations, word documents, spreadsheets).