Full List of Services

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3rd Party Application Integrations
Provides consultation and integration support for non-Washington University developed software applications that need to be integrated with university systems.

Alumni and Advancement Systems
Alumni and Advancement Systems for use by administrators.

A/V Consulting and Advising
WashU IT A/V & Media Services provides assistance in designing and utilizing A/V in university spaces.

Basic IT Bundle (Bit Bundle)
The Basic IT Bundle (Bit Bundle) includes the common technologies and routine desktop support that customers use on a daily basis.

Blackboard
Blackboard Learning Management System used by schools on the Danforth campus.

Business Intelligence and Data Warehouse (BIDW)
Central repository of university data and associated tools used for querying and reporting.

Cable Installation & Repair
Installation and repair of voice/data/fiber optic/cable TV lines.

Cable TV
Allows for original and live programming to be injected onto special events channels via cable television purchased from Campus Televideo (via Direct TV).

Classroom Technology and Support
Allows for setup and support of classroom A/V and media services equipment for rooms that are not a part of the university’s pooled classroom support model.

Client Computing & Support
Provides foundational desktop management and support services for both Windows and Mac platforms.

Cloud Backup for Computers
Allows customers to securely backup files kept locally on their workstations.

Cloud Premier
Turnkey server and storage environments with optional disaster recovery.

Cloud Essentials
Customer managed server and storage environments with optional disaster recovery.

Custom Application Development
WashU IT offers custom application development for departments on a case-by-case basis.

Data Center Hosting
Customer managed servers and storage environments in WashU IT data centers.

Digital Signage
Allows digital content of interest to students, faculty, staff and visitors to be displayed in public areas around campus.

Document Imaging
Enterprise solutions for the electronic capture, search, retrieval and sharing of documents as a replacement for paper files and file shares.

Email & Calendaring
The university provided email service for faculty, staff and students.

Equipment Relocations
Allows customers to request computers be moved to a new location.

Event Capture / Web Streaming
Allows event capture / live web streaming and video editing services.

File Shares and Storage
Allows  faculty and staff to store files on department managed file shares and servers.

File Sharing & Collaboration (Wustl Box)
A secure and easy way to store and manage digital files and documents in an online location accessible anywhere.

Finance and Procurement Systems
Administration and maintenance of enterprise systems that support financial management, financial planning and procurement.

Human Resource Systems
Human Resource Systems for use by faculty and staff.

Identity & Access Management
Provides authentication services, Single Sign-on, applies policies based on source system rules, integration services, data services, and limited access control.

Infrastructure Hosting Services
Infrastructure Hosting Services includes commodity infrastructure capabilities covering a wide range of needs provided by a single IT organization.

Information Security
Provides guidance for a computing environment that is safe, secure, regulatory compliant and minimizes the exposure and loss of information.

Learn@Work
Learning Management System used by faculty, staff and students to complete online training and certifications.

Lecture Capture
Allows for recording, storing, editing and publishing course lectures.

Managed Database
Managed database hosting in shared or dedicated environments.

Managed Network Printing
Provides administration for printing to networked, multi-function printers via wired or wireless network connections.

Network Connectivity
University’s network, including wired, wireless, internet and internet 2 access.

Physical Operations Systems
Administration and maintenance of enterprise wide systems that support the areas of physical operations of the university.

Public Cloud Enablement
Customer managed services via select public cloud vendors.

Research Administration Systems
Administration and maintenance of enterprise systems that support research administration.

Research Storage
A scalable, high performance and distributed storage infrastructure with integrated long-term archive.

Software Licensing
Obtain and manage university enterprise-wide software licenses and select research licensing.

Student Information Systems
Student Information Systems that support admissions, enrollment, registration, orientation, financial aid, student accounts and advising.

Telephone & Voice 
Telephone and voice mail services for Danforth Campuses also include long distance, call cards and training.

Web Conferencing
Allows participants to remotely connect with each other to share audio, video and content (presentations, word documents, spreadsheets).