Engagement Status: In Progress

Goals & Objectives

Chancellor Martin is the executive sponsor of the Huron engagement that will engage campus stakeholders, including the IT division, to identify recommendations for improved IT operational and organizational effectiveness and efficiency across both Danforth and Medical School campuses. The engagement is eight months in length, beginning in August 2020 and scheduled to conclude in March 2021.

Engagement Scope

The engagement scope has spanned two phases, which are outlined below in more detail.

The initial assessment addressed critical service-level challenges, creating a more aligned working relationship for IT at WashU and establishing shared best practices for leveraging an IT organizational model that is optimal at service delivery.  The initial phase resulted in further engagement with Huron, which is focused on the following efforts:

  • Issue triage
    • Network Performance
    • Cyber Security
    • User Support
    • Active Projects
  • Evaluate & Design WashU Hybrid IT Organization Model
  • Shared Strategic IT Plan and Vision
  • IT Planning and Budgeting
  • IT Governance


 IT@WashU All Hands Meeting Frequently Asked Questions (PDF)

Core Team


Stephanie Reel – Interim CIO  (Huron)Jason Smith  – CIO WUSMKevin Hardcastle – Associate Chief Information Security Officer
Joe Susai – Ex Dir & CISO WUSM, Office of WUSM Chief Information OfficerAmy Walter – Asst Vice Chancellor, WashU IT-Enterprise AppsJustin Hoyt – Asst Vice Chancellor Shared IT Infrastructure
Russell Sharp – Interim Executive Director, OCIO – CIORooji Sugathan  – Executive Director, Data ManagementRick Herman – Executive Director End User Services
Troy Burrus – Exec Dir Clin Info Svcs/CD HIP, WU Physicians Billing ServiceCraig Pohl – Sr. Director Research Infrastructure Services, WashU IT – Research Infrastructure Services (RIS)Nancy Webb – Director, EUS, Office of WUSM Chief Information Officer
Sharon Swan – Program Director-Shared IT Services, OCIO – Capital ProjectsRegina Sykes – Dir IT Organizational Change Mgmt & IT Governance, OCIO John Co – Dir Information Systems, WU Physicians Billing Service
Chris Shull – Interim Chief Information Security Officer (Huron)Mike Seiser – Huron Senior DirectorGreg Bedell – Huron Managing Director
Dan Sewell – Huron Higher Ed Consulting ManagerDavid Abercia – Huron Manager, Higher Education Strategy & Operations